Immigration Specialist (NAMER), Immigration
This role owns the governance and operational design of Amazon’s response to the DOL Prevailing Wage rule change, which impacts 6,200+ sponsored employees. The role designs the decision mechanism for comp/relocation/displacement dispositions, ensures execution team is running the mechanism at scale, manages complex edge cases, and ensures quality and compliance across LCA prevailing-wage determinations. In addition to the mechanism governance, the role is responsible for day-to-day LCA execution, as LCA operations are directly tied to prevailing-wage compliance. This is primarily a high-judgment governance role, with hands-on ownership of the LCA process that underpins it.
Key job responsibilities
Amazon’s Immigration team supports employees and businesses in navigating immigration requirements across multiple countries, enabling global mobility while maintaining regulatory compliance and a consistent employee experience. The team works closely with Legal, HR, business leaders, Product, Technology and external immigration providers to deliver scalable immigration services.
Key job responsibilities
- Mechanism design & governance: Design the decision mechanism for prevailing-wage dispositions (who approves what, at what level, for comp increase vs. relocation vs. displacement). Define auto-approve criteria, SLAs, and escalation paths.
- Day-to-day LCA execution: Own and run day-to-day LCA operations - LCA preparation, filing, prevailing-wage determination accuracy, and posting/PAF compliance - as these are directly related to and underpin the prevailing-wage mechanism.
- Tooling: Build and configure the approval workflow tool; drive automation opportunities to reduce per-case handling time at scale.
- Edge case management: Assess and resolve complex, non-standard cases that fall outside defined auto-approve criteria.
- Oversight & quality: Oversee mechanism design, QC, and SOP tweaks as the mechanism ramps. Run proactive audits and oversee contingent worker (CWR) quality and output.
- Escalations: Manage complex queries, escalations, and edge cases that require immigration judgment or institutional context.
- Stakeholder & leader engagement: Lead leader briefings, stakeholder engagement, townhalls, and communication planning for impacted populations and business lines.
- LCA accuracy & compliance oversight: Ensure prevailing-wage determinations and LCA inputs are accurate, partnering with Tech on MSA/wage-determination logic to minimize DOL compliance risk.
Amazon’s Immigration team supports employees and businesses in navigating immigration requirements across multiple countries, enabling global mobility while maintaining regulatory compliance and a consistent employee experience. The team works closely with Legal, HR, business leaders, Product, Technology and external immigration providers to deliver scalable immigration services.
Basic Qualifications
- Knowledge of Microsoft Office products and applications
- Bachelor's degree, 7+ years of relevant experience
Preferred Qualifications
- Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards
- Strong H-1B and LCA subject-matter expertise.
- Demonstrated ability to interpret complex requirements and assess compliance risk.
- Experience with defect analysis, reviewer calibration and process improvement.
- Strong stakeholder management, written communication and data-analysis skills.