HR Operations Specialist

Description

Tesla is seeking a HR Operations Team Specialist to join our growing HR Operations team in the North region. With excellent organizational skills, time-planning and attention to detail, the role will directly contribute to a fantastic employee experience, by supporting employees with documentation, data management and front-line expertise.   

Our HR Operations team is an integral function that provides support to our employee population across the North Region. Join us in accelerating the world’s transition to sustainable energy whilst giving a best-in-class experience to our employees. 

Responsibilities

• First line response for employee queries and document requests; providing guidance, advice and problem-solving in line with HR policies, procedures, laws, and standards 

• Manage and process HR transactions (including onboarding, transfers, reorganizations, new hires, terminations, job and personal data changes, organizational changes, employee verifications, etc.) 

• Strive for operational excellence through timely responses to any incoming requests as per agreed SLAs, ensuring a high-quality response to resolve employee queries within the first-contact 

• Identify trends in employee contact and suggest areas to improve employee self-serve through our available resources to support the employee journey 

• Responsible for the integrity of employee master data entered in our HR Management Systems and Maintain personnel files, while ensuring we are compliant with GDPR 

• Work collaboratively with broader HR-teams across Payroll, Benefits, Partnering to remove obstacles for both HR Operations and employees in order to drive a seamless, self-sufficient, employee experience 

• Ensure operational processes, procedures and policies are properly documented, kept up to date and uploaded to the applicable systems  
  

Requirements

• Enjoyment of administrative and data processing tasks 

• High Attention to detail and data accuracy 

• Patience, empathy and passion for helping people 

• The right attitude is essential – so be enthusiastic, proactive and solution focused 

• Able to deal with ambiguity and a fast-paced environment 

• Experience and knowledge of HR services and/or customer-service or administration is advantageous  

• Basic knowledge of local labour law for document creation e.g. local probation periods, number contracts permitted, lengths of contract and extension periods