Head of People
Vapi (/ˈVɑːpi/):
- Voice AI that resolves, not transfers
- Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life
- Trusted by 1 million developers building the future of voice agents
- Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised
- Try talking to Vapi now!
Vapi (/ˈVɑːpi/):
- Voice AI that resolves, not transfers
- Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life
- Trusted by 1 million developers building the future of voice agents
- Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised
- Try talking to Vapi now!
Why We’re Hiring This Role:
- We're scaling fast, and how we develop, reward, and support our people needs to keep pace with the business
- We're ready for a dedicated People leader, reporting to the CEO, to own everything post-hire: performance, comp, culture, L&D, and HR operations (Talent Acquisition is a separate function you'll partner with)
- Most of this doesn't exist yet. You'll build it from scratch, not inherit it
What You’ll Do:
- 30 Day:
- Meet leadership, managers, and employees across the company; audit current programs, systems, and compliance; establish your operating rhythm with the CEO and Head of Talent
- 60 Day:
- Deliver a diagnosis of the People function and a prioritized 12-month roadmap; ship quick wins on the most urgent gaps; stand up baseline people metrics the exec team can rely on
- 90 Day:
- Launch the first major program from your roadmap (performance cycle or comp bands); put manager development in motion; operate as a trusted thought partner to the leadership team
Who You Are:
- 8+ years in People/HR, including leading the function at a high-growth tech company
- A builder: you've created performance, comp, and culture programs from scratch, not just run inherited ones
- Strong judgment on hard calls: employee relations, managing out, restructures. Direct, kind, and decisive
- Data-driven: you build and defend people metrics with an executive team
- Low ego, high ownership: comfortable being hands-on while building the team underneath you
How We Work:
- Build something worthy of love
- Craft matters. We aim to build products and experiences customers genuinely love, not just tolerate.
- Commit and follow through
- We finish what we start and build trust by being people others can count on.
- Why not today?
- We value urgency and momentum. The fastest path to customer value usually wins.
- Seek raw input
- We go directly to customers, data, and teammates instead of relying on summaries or assumptions.
- It’s our problem
- We operate as one team. We share credit, own mistakes together, and support each other when things get hard.
- Be direct and kind
- We give feedback clearly, respectfully, and without delay.
Why Vapi:
- Generational impact: Build the human interface for every business
- Ownership culture: Many of us are previous founders
- Kind team: The founders, Jordan and Nikhil, are Canadians
- Tier-1 Investors: YC, KP seed, Bessemer Series A
What We Offer:
- Real stake: We offer a competitive salary and excellent equity ownership
- Comprehensive health coverage: medical, dental, and vision plans
- Team love: We love hanging out, and we do quarterly off-sites
- Flexible time off: take what you need
- More: catered meals, transportation, gym, and a $10k annual L&D budget
Compensation: $220K – $260K • Offers Equity