GSOC Supervisor

Security is at the core of Google's design and development process: it is built into the DNA of our products. The same is true of our offices. You're an expert who shares our seriousness about security and our commitment to confidentiality. You'll collaborate with our Facilities Management team to create innovative security strategies, investigate breaches and create risk assessment plans for the future. You believe that providing effective security doesn't come at the expense of customer service - you will be our bodyguard (and our long lost pal).

The Global Security Operations Center (GSOC) is GSRS’s 24/7 ecosystem to Detect, Triage, and Respond to threats to Alphabet.

The GSOC actively manages an incredibly broad and volatile threat landscape. This includes responding to regional conflict, Tier 1 events, navigating disruption from geopolitical instability and large-scale external actors like protest and direct action. Internally, our focus is hardening against insider risk, workplace violence and the rising cases of concerning behavior and complex needs among vulnerable Googlers.

The GSOC is committed to a future as an industry standard SOC organization, cementing our role as the central coordination function for all GSRS Operations. We execute this goal through operational excellence, exceptional technology, mature programs and fielding the best people GSRS has to offer. Leadership, competence and adaptability drive our strategy, and enable GSOC to meet the evolving threat and the demands of the enterprise.

Responsibilities

• Lead shift-level incident response and crisis management, triaging threats against the escalation and impact matrix.
• Direct live quality control for all shift deliverables, including report writing, verbal briefings, and incident standardization.
• Act as a liaison to leadership, align operations with other regional Supervisors, and actively coach and mentor team members.
• Analyze, develop, and strengthen GSOC processes to lead integration across the ecosystem.
• Identify training gaps, lead regional training initiatives, and lead AI innovation to advance GSOC capabilities.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in law enforcement, intelligence or a military role, or equivalent private sector experience.
• Experience in a security operations center environment.
• Experience leading security operations.

Preferred qualifications:

• Proven experience of critical thinking, analytical and decision making skills.
• Proven track record in security operations delivering high quality, customer-oriented security programs.
• Deep knowledge and experience with security technologies including CCTV, Access Control, and Incident Management Systems.
• A strong understanding of global geopolitical trends and emerging threats and risks.
• Strong analytical, communication, and people management skills and ability to take initiative while building cross-functional relationships.
• High ethical standards with proven ability to handle highly confidential and sensitive information, with excellent judgment, discretion and diplomacy.