GDN Americas Resource Manager
We are a leading global software company dedicated to the world of computer aided design, 3D modeling and simulation— helping innovative global manufacturers design better products, faster! With the resources of a large company, and the energy of a software start-up, we have fun together while creating a world class software portfolio. Our culture encourages creativity, welcomes fresh thinking, and focuses on growth, so our people, our business, and our customers can achieve their full potential.
Role Overview
The Resource Manager (RM) for the Americas (AMS) region is responsible for the strategic allocation and optimization of human capital across the Global Delivery Network. You will act as a critical bridge between project demand and talent supply, ensuring that the right consultants are assigned to the right projects at the right time. This role requires a balance of data-driven decision-making, fair understanding of technical skill sets, and high-level stakeholder influence.
Key Responsibilities
1. Resource Allocation & Optimization
· Manage the end-to-end staffing process for the AMS region, ensuring optimal utilization of delivery resources.
· Balance project requirements (skills, seniority, budget) with consultant availability and career development goals.
· Proactively manage the "bench" by identifying upcoming availability and matching resources to pipeline opportunities.
2. Strategic Demand & Capacity Planning
· Partner with Delivery Management and Engagement Management to forecast resource demand based on the opportunities in pipeline and active project roadmaps.
· Identify skill gaps within the current talent pool and provide recommendations for upskilling.
3. Stakeholder Management
· Act as the primary point of contact for AMS leadership (Delivery Managers, Practice Leads), AMS Regional Team regarding staffing status and challenges.
· Lead regular resource management related status meetings to review utilization metrics, conflict resolution, staffing challenges.
· Negotiate and resolve resource conflicts between competing project priorities.
4. Data Integrity & Reporting
· Maintain 100% accuracy in the Resource Management System tools. Experience working with Certinia will be added advantage.
· Generate and analyze weekly/monthly reports on utilization, billable hours, and forecasting accuracy.
5. Operational Excellence
· Work with Resource Management Office to improve RM processes to reduce "time-to-staff" and improve the quality of matches.
Required Skills & Qualifications
· Experience: 7+ years of experience in Resource Management, within a Professional Services or Software Delivery environment.
· Industry Knowledge: Familiarity with Software Development Life Cycle (SDLC), PLM, or Enterprise Software implementations is highly preferred.
· Analytical Skills: Advanced proficiency in Excel and experience with PSA/ERP tools (e.g., SAP, Salesforce Certinia, or specialized RM software).
· Communication: Exceptional verbal and written communication skills in English.
· Soft Skills: Strong negotiation and conflict-resolution skills; ability to remain calm and decisive in a fast-paced, high-pressure environment.
· Education: Bachelor’s degree in Business Administration, Human Resources, Information Technology, or a related field.
Why us?
Working at Siemens Software means flexibility - Choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software. A collection of over 377,000 minds building the future one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow!
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