Enablement Manager, Revenue Operations
The Revenue Enablement Manager is the architect of our enablement discipline within One Medical for Business (OM4B), responsible for building a formal function from scratch and shaping how our enterprise Sales and Client Services teams learn, sell, and grow. This role sits within Revenue Operations and partners with the Head of Revenue Operations to translate commercial priorities into programs that make the field measurably better.
We need a builder and systems thinker who takes ownership across Platform & Content Architecture, Onboarding & Ramp, Product Launch Enablement, and Sales Methodology. You'll help design the enablement operating model from the ground up, with direct influence over how knowledge flows through the commercial org.
We're an operations team that thinks strategically. You'll bring a point of view on what the field needs, challenge assumptions, and contribute to roadmap decisions, not just execute against them.
You'll work across Sales, Client Services, Marketing, Legal, Finance, Deal Desk, and Product to build scalable, measurable programs. You've done this before. You're comfortable owning the strategic thinking and the hands-on execution required to build something new, and you use data to decide what's working and what to cut.
If you want to help define what world-class enablement looks like for a commercial health services organization and then build the infrastructure to deliver it at scale, this is the role.
Key job responsibilities
Examples of the work you'll own and shape:
Enablement Strategy & Roadmap. Co-own the enablement roadmap with the Head of Revenue Operations. Define quarterly priorities, identify gaps from field performance data, and make tradeoff decisions about where to invest. You bring the recommendations, present the business case, track what's delivering results, and sunset what isn't. You shape the plan and then you build it.
Enablement Platform, Content Architecture & Onboarding. Own the LMS with a focus on information architecture, governance, and content standards that scale with the org. Build adoption strategy and usage analytics that inform every platform decision. Onboarding lives here too. You own the new hire enablement experience for Sales and Client Services from day one through first deal close, including structured learning paths, assessments, and certifications tied to time-to-productivity targets.
Product Launch Enablement. Partner with Deal Desk, Product, and Marketing to build field-ready training, talk tracks, and objection-handling frameworks before launch day. Own the Product Launch Handbook, define "launch-ready" certification standards, and run post-launch feedback loops.
Sales Methodology & Coaching Frameworks. Drive methodology selection, rollout, and reinforcement across Sales and Client Services. Build coaching toolkits for managers that reinforce methodology. Track engagement, content effectiveness, and ramp velocity to inform what stays and what gets cut.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
USA, CA, San Francisco - 147,300.00 - 199,300.00 USD annually
We need a builder and systems thinker who takes ownership across Platform & Content Architecture, Onboarding & Ramp, Product Launch Enablement, and Sales Methodology. You'll help design the enablement operating model from the ground up, with direct influence over how knowledge flows through the commercial org.
We're an operations team that thinks strategically. You'll bring a point of view on what the field needs, challenge assumptions, and contribute to roadmap decisions, not just execute against them.
You'll work across Sales, Client Services, Marketing, Legal, Finance, Deal Desk, and Product to build scalable, measurable programs. You've done this before. You're comfortable owning the strategic thinking and the hands-on execution required to build something new, and you use data to decide what's working and what to cut.
If you want to help define what world-class enablement looks like for a commercial health services organization and then build the infrastructure to deliver it at scale, this is the role.
Key job responsibilities
Examples of the work you'll own and shape:
Enablement Strategy & Roadmap. Co-own the enablement roadmap with the Head of Revenue Operations. Define quarterly priorities, identify gaps from field performance data, and make tradeoff decisions about where to invest. You bring the recommendations, present the business case, track what's delivering results, and sunset what isn't. You shape the plan and then you build it.
Enablement Platform, Content Architecture & Onboarding. Own the LMS with a focus on information architecture, governance, and content standards that scale with the org. Build adoption strategy and usage analytics that inform every platform decision. Onboarding lives here too. You own the new hire enablement experience for Sales and Client Services from day one through first deal close, including structured learning paths, assessments, and certifications tied to time-to-productivity targets.
Product Launch Enablement. Partner with Deal Desk, Product, and Marketing to build field-ready training, talk tracks, and objection-handling frameworks before launch day. Own the Product Launch Handbook, define "launch-ready" certification standards, and run post-launch feedback loops.
Sales Methodology & Coaching Frameworks. Drive methodology selection, rollout, and reinforcement across Sales and Client Services. Build coaching toolkits for managers that reinforce methodology. Track engagement, content effectiveness, and ramp velocity to inform what stays and what gets cut.
Basic Qualifications
- 10+ years of Microsoft Excel experience
- Bachelor's degree or equivalent
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
Preferred Qualifications
- Experience using Salesforce (or other CRM tool) or BI tools
- Experience presenting to senior leadership
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, San Francisco - 147,300.00 - 199,300.00 USD annually