Employee Relations Specialist

Established in 1987 and headquartered in Taiwan, TSMC pioneered the pure-play foundry business model with an exclusive focus on manufacturing its customers’ products. As of 2024, TSMC serves more than 500 customers and manufactures over 11,000 products for high-performance computing, smartphones, the Internet of Things (IoT), automotive, and digital consumer electronics. It is the world’s largest provider of logic ICs, with an annual capacity of over 17 million 12-inch equivalent wafers in 2025. TSMC operates fabs in Taiwan as well as manufacturing subsidiaries in Washington State, Japan and China, and the Company began construction on a specialty technology fab in Dresden, Germany, in 2024. In Arizona, TSMC is building three fabs, with the first starting 4nm production in 2025, the second by 2028, and the third by the end of the decade.

The Employee Relations Specialist is dedicated to creating a positive and harmonious workplace by effectively addressing employee concerns and conducting fair, professional grievance investigations. This role involves close collaboration with HRBPs and line managers to resolve conflicts, drive disciplinary processes, and stay updated on labor-related regulatory changes to provide practical and impactful solutions. Through precise data analysis and expert training initiatives, the specialist empowers line managers to enhance their employee relations management skills. This position offers a valuable opportunity for professionals to gain hands-on experience in labor case handling, HR regulations, and frontline management practices, all within a collaborative and dynamic environment.

Job Responsibilities

1. Respond to internal & external employee voices and conduct fair, thorough, and timely investigations toward employee grievances.

2. Advise and co-work with HRBP and line managers on employee related issues to resolve the conflicts and support the disciplinary processes.

3. Monitor the labor related regulatory changes and provide advice and help to solve/improve the workplace concerns.

4. Provide data analysis of employee voices to support the training and education to improve employee relations acumen and skills across line managers.

5. Collaborate with HRBPs on complex labor cases to continuously improve front-line people management and expand internal ER capabilities.

Job Qualifications

Qualifications & Competencies:

1. Bachelor's degree or above in Employee Relations, Human Resources, Psychology, or other related domains.

2. 3+ years of working experience in HR, including experiences in HRBP or employee relations is preferred.

3. Solid interpersonal and engagement skills with sensitivity to people. Fluency in English is a plus.

4. Proactive, data-driven, and possesses approach mindset.

5. Strong ability to comprehend, interpret, collaborate across teams and with understanding of negation skills.

Other Attributes & Requirements:

1. High level of integrity, confidentiality, strong responsibility, teamwork spirit.

2. Prior experience in the technology industry is a plus.

3. Good time managements skills and strong attention to detail.

TSMC Core Values

At TSMC, we invite talented individuals who share our vision and values to contribute to our continued success. Our core values are the foundation of our culture, guiding every decision and action. We seek applicants who deeply resonate with these principles and embody them in their work:

• Integrity: Tell the truth. We do not brag. We do not make commitments lightly. Once we make a commitment, we devote ourselves completely to meeting that commitment.
• Commitment: Employees are dedicated to the company, view the company’s success as their own and work diligently to make their best contributions. As commitment is mutual, the Company strives to serve the best interests of its employees. 
• Innovation: Innovation is the wellspring of the Company's growth. It means more than new ideas; it means putting ideas into practice. 
• Customer Trust: We strive to build deep and enduring relationships with our customers, who trust and rely on us to be part of their success over the long term.

(For more details on TSMC’s Core Values, please visit：https://www.tsmc.com/english/aboutTSMC/values)Fostering a global inclusive workplace reflects TSMC’s core values and business philosophy and is essential for our future success. Our commitment to global inclusive workplace allows us to create an environment where every employee, regardless of gender, age, disability, religion, race, ethnicity, nationality, political affiliation, or sexual orientation, can bring their unique perspective and experiences to work, enabling us to drive profitability, increase productivity, and unleash innovation. We strive to create a workplace that is equitable and accessible to all employees. We are committed to fostering an inclusive culture where every employee feels valued and empowered to contribute to our mission and provide excellent service to our global customers.