DWA Trainee
The Digital Office delivers seamless technology experiences to Nokia employees, as well as external users across the world. Our role is to translate Nokia’s business and technology goals into practical, people‑focused solutions that make work simpler.
For this internship, you’ll be joining the User Experience unit that helps employees adopt new digital solutions smoothly and confidently. We focus on understanding user needs, improving clarity and usability, and ensuring changes are easy for people to navigate. Your work will support the overall experience of IT services used by employees across the globe.
What you’ll learn:
- Change Management essentials: how communication, user readiness, and user insights make a difference when introducing new tools or processes
- Best practices for IT service adoption: how to help people understand, embrace, and benefit from new digital solutions
- Process improvement methods: how to simplify and standardize ways of working to create smoother experiences
Qualifications
You Have:
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, PowerBi)
- Advanced English proficiency
- Written communication skills and ability to explain technical concepts in simple, user‑friendly language
- Strong analytical mindset: comfortable working with numbers, metrics, and deriving insights from data
- Attention to detail and strong organizational skills
It would be nice if you also had:
- Exposure to project management principles and user research
- Experience working or collaborating in multicultural or global environments.
Responsibilities
- Help compile and organize data about different initiatives
- Analyze quantitative and qualitative information, turning complex data into clear, actionable insights
- Prepare communication materials related to user experience initiatives and improvements
- Support user testing activities, including value analysis and pilots
Advancing connectivity to secure a brighter world.
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Learn more about life at Nokia.
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.