数字化产品管理助理专员(Digital PM)
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Description and Requirements
岗位职责：
1. 数字化产品管理
(1) 支持数字化产品及解决方案的部署、测试、上线和持续优化。
(2) 协助开展需求收集、需求分析及产品功能改进工作。
(3) 跟踪产品运行情况和用户采用情况，推动产品价值实现。
2. 业务协同与需求分析
(1) 与业务部门沟通，理解业务需求和流程痛点。
(2) 协助开展业务流程分析及数字化解决方案设计。
(3) 与DT和IT团队协作，支持需求落地及问题解决。
3. 产品运营与用户支持
(1) 收集并分析用户反馈，推动产品和用户体验优化。
(2) 支持用户培训、产品推广及变更管理活动。
(3) 跟踪关键运营指标，支持产品运营分析和持续改进。
4. 数据分析与数字化及AI创新
(1) 运用SQL、Python、Power BI、Tableau等工具开展产品及业务数据分析。
(2) 建立和维护产品运营指标及分析报表。
(3) 基于数据分析结果提出优化建议，支持业务决策。
(4) 支持AI应用场景开发、分析、效果评估及推广落地。
岗位要求：
1. 本科及以上学历，计算机科学、信息系统、数据分析、数学、统计学、工业工程或相关专业。
2. 对数字化产品管理、数据分析、AI技术及数字化转型具有浓厚兴趣。
3. 具备数据分析基础，熟悉SQL、Python、Power BI、Tableau等工具者优先。
4. 具备良好的逻辑思维、沟通协调和问题解决能力，具备较强的学习能力和跨团队协作能力。
5. 良好的中英文沟通能力，英语水平达到CET-6或同等水平以上，能在国际化工作环境中进行有效沟通。
Job Responsibilities:
1. Digital Product Management
a. Support the deployment, testing, rollout, and continuous enhancement of digital products and solutions.
b. Assist in requirement gathering, analysis, and product improvement initiatives.
c. Monitor product performance and user adoption to support value realization.
2. Business Analysis & Collaboration
a. Work closely with business stakeholders to understand business requirements and operational challenges.
b. Support business process analysis and digital solution design activities.
c. Collaborate with DT and IT teams to facilitate implementation and issue resolution.
3. Product Operations & User Support
a. Collect and analyze user feedback to support product and user experience improvements.
b. Support user training, solution promotion, and change management activities.
c. Monitor operational KPIs and contribute to continuous improvement initiatives.
4. Data Analytics & Digita AIlInnovation
a. Perform product and business data analysis using SQL, Python, Power BI, Tableau, or similar tools.
b. Develop and maintain dashboards, KPI reports, and analytical insights.
c. Provide data-driven recommendations to support product enhancement and business decisions.
d. Support AI use case develop,analysis, effectiveness assessment, and solution adoption activities.
Job Requirements :
1. Bachelor's degree or above in Computer Science, Information Systems, Data Analytics, Mathematics, Statistics, Industrial Engineering, or related disciplines.
2. Strong interest in digital product management, data analytics, AI tech and digital transformation.
3. Familiarity with SQL, Python, Power BI, Tableau, or similar analytical tools is preferred.
4. Strong analytical thinking, communication, and problem-solving skills. Ability to work effectively in cross-functional teams and learn quickly.
5. Good verbal and written communication skills in both Chinese and English. CET-6 or equivalent English proficiency level, with the ability to communicate effectively in international working environment.