Deal Manager

🚀 Deal Manager | Microsoft Commercial Deal Making

Locations: Redmond, WA | Atlanta, GA | New York, NY | Boston, MA

At Microsoft, we believe in what people make possible. Our mission is to empower every person and every organization on the planet to achieve more. As a Deal Manager, you'll play a critical role in helping customers unlock the full value of Microsoft's technology while driving meaningful business outcomes.

This is far more than a traditional deal desk role. As a Deal Manager, you'll operate at the center of Microsoft's commercial engine, helping shape some of our most strategic and transformative customer investments. Working at the intersection of sales, strategy, finance, legal, and customer engagement, you'll partner with customers, executives, and cross-functional leaders around the world to solve complex business challenges, craft innovative commercial solutions, and negotiate high-impact agreements.

Imagine being part of the conversations that influence how some of the world's largest organizations invest in technology. You'll combine business strategy, relationship-building, negotiation, and problem-solving to develop creative deal structures, pricing and licensing strategies, and customer-centric solutions that unlock the full value of Microsoft technologies including Azure, Microsoft 365, Dynamics, and emerging innovations.

Every deal presents an opportunity to influence critical business decisions, accelerate customer success, drive growth, and create lasting impact for both customers and Microsoft. If you're energized by complex challenges, strategic thinking, and helping build win-win outcomes, this role offers a unique opportunity to help define what's possible. 

Whether helping accelerate Azure adoption, supporting Microsoft 365 growth, or enabling transformative customer investments, you'll have the opportunity to influence high-impact decisions while working on some of Microsoft's most visible and strategic opportunities.

How You'll Help Customers Achieve More:

✅ Lead complex commercial negotiations and strategic customer engagements

✅ Design innovative deal structures, licensing strategies, and pricing solutions

✅ Partner with Sales, Finance, Legal, Operations, and executive stakeholders

✅ Help customers achieve more while balancing Microsoft's business objectives

✅ Navigate ambiguity and solve challenging business and commercial problems

✅ Influence deal strategy and business outcomes

✅ Build trusted relationships and drive alignment across teams

✅ Create win-win outcomes for customers and Microsoft

We're Excited to Hear From Everyone, Especially People With Experience In:

• Deal Desk / Commercial Operations
• Enterprise Software Sales
• Licensing & Contract Negotiations
• Strategic Pricing
• Revenue Operations
• Business Development
• Commercial Finance
• Management Consulting
• Procurement & Strategic Sourcing

Successful Deal Managers Often...

⭐ Bring sharp business judgment and a collaborative approach to complex situations

⭐ Build relationships that help move priorities forward and create alignment

⭐ Think strategically while staying focused on customer and business outcomes

⭐ Navigate ambiguity and use data and insights to inform decisions

⭐ Look for opportunities to simplify processes and improve how work gets done

⭐ Balance competing priorities while maintaining a focus on long-term success

⭐ Contribute diverse perspectives and ideas that strengthen decision-making and innovation

⭐ Approach challenges with curiosity, creativity, and a solution-oriented mindset

Why Microsoft?

✨ Meaningful impact

🌎 Global customers and transformative technologies

🤝 Incredible teammates and cross-functional partnerships

📈 Significant career growth and development opportunities

💡 Complex challenges that encourage continuous learning

If you're energized by building relationships, solving difficult business challenges, negotiating strategic deals, and creating innovative solutions that help customers and organizations thrive, we'd love to connect with you.

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The Impact You'll Have

Every day looks different. One day you may be helping a global enterprise transform their technology strategy. The next, you may be leading a complex negotiation, collaborating with executives across Microsoft, or designing a first-of-its-kind commercial solution. Through it all, you'll help customers unlock the full value of Microsoft technology while driving meaningful business impact at a global scale.

• Shape some of Microsoft's most strategic customer investments by designing creative commercial solutions that help organizations achieve more with Azure, Microsoft 365, Dynamics, and emerging technologies.
• Partner with customers and senior business leaders to understand their priorities, solve complex challenges, and create agreements that deliver meaningful value for both customers and Microsoft.
• Lead high-impact negotiations by developing innovative pricing, licensing, and commercial strategies that accelerate customer success while supporting long-term business growth.
• Operate as a trusted advisor to sales teams, executives, legal, finance, operations, and engineering stakeholders, bringing people together to drive alignment and achieve shared outcomes.
• Leverage data, market insights, and business acumen to identify growth opportunities, shape deal strategy, and influence critical investment decisions.
• Drive customer-centric outcomes by understanding industry trends, customer goals, and competitive dynamics to develop solutions that unlock new opportunities and accelerate digital transformation.
• Balance innovation, growth, and risk by making thoughtful business decisions that protect customer trust, ensure operational excellence, and support Microsoft's long-term success.
• Identify opportunities others may miss by connecting customer needs with Microsoft capabilities and recommending creative approaches that expand value, consumption, and adoption.
• Champion continuous improvement by sharing insights, best practices, and lessons learned that strengthen Microsoft's commercial strategy and enhance how we serve customers globally.
• Enable responsible and compliant deal-making by partnering closely with legal, compliance, and business stakeholders to navigate complex negotiations with integrity, accountability, and sound judgment.

Other

• Contribute to a positive, collaborative, and inclusive team environment.
• Demonstrate a commitment to continuous learning, growth, and innovation.
• Embody Microsoft's culture and values  in interactions, decision-making, and daily work.

Required/Minimum Qualifications

• Bachelor's Degree in Business Management, Information Technology, Marketing, or related field AND 6+ years sales and negotiation experience or related work or internship experience OR equivalent experience 
• 6+ Years of relevant experience in Sales, Complex Commercial Deal Structuring OR Negotiations OR Cross-Functional Influence OR Strategic Deal Advisory OR equivalent experience

Additional or Preferred Qualifications

• 9+ years of sales and negotiation experience 
• Master's Degree in Business Management, Information Technology, Marketing, or related field AND 6+ years sales and negotiation experience or related work OR Bachelor's Degree in Business Management, Information Technology, Marketing, or related field or related field AND 8+ years sales and negotiation experience or related work or internship experience OR equivalent experience.

Commercial Deal Making IC4 - The typical base pay range for this role across the U.S. is USD $107,600 - $187,500 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,600 - $205,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.