Data Center Technician, DCC Communities
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
We have a 6 month project that requires resource and support for our Infrastructure Operations team and we are seeking Data Center Technicians.
In this role, you'll:
• Support and perform remediation tasks for Project delivery, within target Service Level Agreements (SLAs) and timelines.
• Serve as a technical resolver for data center infrastructure challenges
• Work within the Data Center Operations (DCO) team to maintain IT infrastructure and hardware
• Assist with resolution of infrastructure issues and coordinate with solution teams on complex cases
• Help drive continuous improvements
This position may include shift work and may require rotation between locations.
Key job responsibilities
SAFETY
• Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. Own the safety initiatives and projects to foster a strong safety culture.
DATA CENTER OPERATIONS (DCO)
• Support and perform remediation tasks for Project delivery, within target Service Level Agreements (SLAs) and timelines.
• Diagnosing hardware and network problems followed by physical repairs
• Troubleshooting events within internal SLAs
• Performing root cause analysis of equipment failures
• Manual handling and lifting of equipment will be required (weight limits in accordance with regulations)
• Potential for On-shift first responder, responding to and supporting site operational emergencies (if on 24/7/365 shift-based role)
A day in the life
A day in the life
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
About the team
Data Center Operations designs, installs & maintains the world’s largest Cloud Computing Infrastructure.
About the team
Data Center Operations designs, installs & maintains the world’s largest Cloud Computing Infrastructure.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
We have a 6 month project that requires resource and support for our Infrastructure Operations team and we are seeking Data Center Technicians.
In this role, you'll:
• Support and perform remediation tasks for Project delivery, within target Service Level Agreements (SLAs) and timelines.
• Serve as a technical resolver for data center infrastructure challenges
• Work within the Data Center Operations (DCO) team to maintain IT infrastructure and hardware
• Assist with resolution of infrastructure issues and coordinate with solution teams on complex cases
• Help drive continuous improvements
This position may include shift work and may require rotation between locations.
Key job responsibilities
SAFETY
• Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. Own the safety initiatives and projects to foster a strong safety culture.
DATA CENTER OPERATIONS (DCO)
• Support and perform remediation tasks for Project delivery, within target Service Level Agreements (SLAs) and timelines.
• Diagnosing hardware and network problems followed by physical repairs
• Troubleshooting events within internal SLAs
• Performing root cause analysis of equipment failures
• Manual handling and lifting of equipment will be required (weight limits in accordance with regulations)
• Potential for On-shift first responder, responding to and supporting site operational emergencies (if on 24/7/365 shift-based role)
A day in the life
A day in the life
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
About the team
Data Center Operations designs, installs & maintains the world’s largest Cloud Computing Infrastructure.
About the team
Data Center Operations designs, installs & maintains the world’s largest Cloud Computing Infrastructure.
Basic Qualifications
- Experience with computer hardware troubleshooting and repair
- Experience in networking
- High school or equivalent diploma, or experience in a relevant field (e.g., Computer Science, Networking Engineering)
Preferred Qualifications
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Experience in Linux and Networking protocols, or experience in Network protocols like DNS/DHCP/TCP
- Experience working in a colocation data center facility
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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