Critical Facilities Technician, Data Center Operations

Summary

Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple’s Information Systems and Technology (IS&T) organization. IS&T is the engine behind everything Apple does for customers and for the people who build for them. It’s Apple’s central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.

Do you love building solutions to handle global complexity and immense scale?

Imagine what you could do here. Infrastructure Services is part of IS&T and the foundation of Apple's global network operations — managing data center equipment and systems to deliver compute, storage, and networking services for teams across Apple, including its internal developer community. From individual facilities to a worldwide network, Infrastructure Services ensures the technology underneath everything works without question.

As a Critical Facilities Technician, you will address sophisticated topics that craft how we maintain and operate our facilities and generate ideas that push team members and senior leaders to expand the boundaries of innovation and technology. With your technical expertise, you will ensure compliance with codes and standards, develop infrastructure improvements, and serve as an expert in your specialty (e.g., cooling, electrical).

Description

Critical Facilities Technicians are responsible for the safe, professional, and operationally sound manipulation of the systems, such as cooling and electrical, that support systems in high-availability, high-risk, or high-reliability environments.

Responsibilities

• Regularly inspect and supervise critical equipment and respond to irregular or malfunctioning conditions.
• Complete assigned tasks efficiently and without disruption to the business.
• Follow established procedures for assigned activities
• Collaborate cross functionally with teams as well as vendors and suppliers to achieve goals.
• Follow all federal, state, and local regulations for operations and work safety.
• Use appropriate PPE such as ARC Flash suits and/or coverall in a variety of environments.
• Note: Critical Facilities Technicians work 8, 10 or 12 hours per day on a rotating shift schedule including graveyard, weekend and holiday shifts and may work overtime depending on business needs.

Minimum Qualifications

• Experience with mechanical, electrical and/or fire life safety systems
• Ability to read and interpret fire system, electrical system, and mechanical system drawings
• Ability to sit, stand, bend, stoop, push, pull, reach and lift as required, on a continuous basis, with items that can weigh up to 75 lbs
• Ability to work extended hours within a Data Center Environment and typically within a heat range of 60 degrees Fahrenheit upwards of 110 degrees Fahrenheit while following OSHA driven work rest cycles.
• Ability to climb and use a ladder varying in types from A-Frame to extension ladders at various heights.

Preferred Qualifications

• 4+ years of related experience in a critical environment.
• Ability to perform practical applications of, preventative and corrective maintenance for mechanical, electrical, plumbing and other infrastructure systems
• Understanding of hyper scale electrical and mechanical systems and NFPA70e and OSHA Regulations that pertain to data centers
• Knowledge of safety procedures, established techniques, and equipment
• Ability to build relationships and collaborate
• Excellent time management skills
• Ability to take initiative with minimal direction
• Excellent communication skills, both verbal and written, to effectively communicate with team members and other departments