Creative Services Lead (FTC - 7 months)

Description

This is a fixed-term 7 months maternity cover for the Creative Services Lead.

The role is a creative traffic manager, you will run the intake, prioritisation, and coordination of creative requests across EMEA so copy and design is delivered on time, on brand, and to a high standard across Tesla channels. You will be the day-to-day point of contact for markets and cross-functional teams, making sure briefs are complete, work is assigned to the right person, and local needs are met without overloading the team.

You will manage several creative projects in parallel and own the request process end to end, from brief to delivery, including status, deadlines, and stakeholder reviews. You will keep the copywriters, designers unblocked, apply the existing creative guidelines and playbooks, and flag capacity or scope issues early.

Responsibilities

• Lead the EMEA Creative Services team, delivering timely, brand-aligned, high-quality content and communications across all Tesla channels
• Manage a team of copywriters and designers while overseeing the end-to-end creative request process
• Act as a key stakeholder and liaison with cross-functional teams across markets to facilitate asset creation and meet local team needs
• Develop and implement creative guidelines, playbooks, and tools that enhance output quality, boost team productivity, and scale demand

Requirements

• Proven experience in Content Operations, Creative Project Management or Traffic Management
• Project management skills with experience in Jira (or equivalent)
• AI enthusiast, with a passion for exploring and applying AI tools to improve creative workflows
• Strong communication and interpersonal skills (written and verbal) with the ability to work with key market stakeholders
• Emotional intelligence – listens well, adapts to different personalities and cultures. Builds trust with stakeholders
• Thrives in working in a fast-paced, cross-functional environment