Business Development Manager - Wallet, Payments and Commerce

Summary

At Apple, we bring together exceptional people to achieve their life’s best work.

The people here at Apple don’t just build products— they craft the kind of wonder that has revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Imagine what you could do here. When you join Apple, you help us leave the world better than we found it. A job at Apple is unlike any other you’ve had. You will be challenged. You will be inspired. And you’ll be proud! At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish!

Description

Apple is looking for a Business Development Manager to help grow and drive payment services as a part of Wallets, Payments & Commerce.

The individual will handle strategic commercial negotiations, partnerships, business development areas, as well as platform integration of Issuers, Acquirers and POS vendors for different Apple Pay product offerings onto the Apple Pay platform in India.

This is a role that works cross functionally with Technical Project Manager leads, Apple Pay Engineering, Operations, Privacy, Compliance, Legal and Product Marketing. Externally, it works with Banks, payment regulator, payment networks, acquirers, merchants, integrators, credential managers and software/hardware vendors to help define and deliver a wide variety of exiting Wallet solutions.

The individual will manage all aspects of the partner relationship including; early engagement, account and project management, new product and feature introductions, commercial and contractual matters.

As a key member of the team, the incumbent will help sell a vision of the Wallet experience and consumer benefits to senior executives, successfully negotiate, close deals and lead the tactical execution to quickly grow our business in a sustainable way. He/she will work closely with our strategic partners to help develop best practice Wallet deployments and ensure that they are our primary development partners for new Wallet features. Internally, the individual will work with Apple product and engineering teams to influence product roadmap and provide feedback received from partners in the field

Responsibilities

• Establish, develop and grow strong business relationships with payment providers, banks, international and domestic payment networks etc
• Close commercial and contractual terms terms with partners in India
• Stay apprised of changing payments & regulatory landscape to make certain that the global strategy is aligned to meet local market needs
• Monitor performance of implemented solutions to establish outstanding service for customers and to find opportunities for partner improvements
• Drive engagement of payment solutions ensuring all product and compliance requirements are met
• Help drive substantive and measurable change in adoption rate, usage, penetration and scale
• Manage multiple parties and projects from initiation to completion while providing consistent updates and communication to business leadership.

Minimum Qualifications

• 9-12 years of work experience in a large payments organisation, a bank, an established fintech, network or allied industry
• Deep knowledge of the Indian Payments Industry and regulatory landscape
• Ability to influence, sell concepts and actively drive execution across stakeholders with an innate ability to negotiate business & technical terms across partners.
• Has a track record of quickly learning & build credibility based on your knowledge and work as self-starter in a fast paced environment navigating ambiguity.
• Expertise building business cases around market opportunities and partnerships - including strategy, market segmentation, competitive analysis, and financial analysis.
• Exceptional interpersonal skills and the ability to develop strong working relationships inside and outside of Apple.
• Strong analytical skills with the ability to analyze quantitative and qualitative opportunities, and drive appropriate performance tracking and analysis.
• Domestic Travel Required

Preferred Qualifications

• MBA from a premier B-school with extensive knowledge of NFC payments, UPI, device tokenisation, payment networks, point of sale, transit, in store merchant solutions, Access & Identity solutions.
• Expertise and experience in managing large, complex partnerships ideally spanning multiple markets with a proven track record of building strong partnerships centred around ideally in the Financial Services sector.