AT (Advanced Therapies) Application Specialist

Siemens•Published 2 days ago•First seen 2 days ago

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

At Siemens Healthineers (SHS), our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Apply now for the AT (Advanced Therapies) Application Specialist position and play a key role in the Thailand team. In this local individual-contributor role, you will deliver high-quality clinical application education and support for Advanced Therapies customers across Thailand, helping them use our solutions safely, effectively, and confidently in daily clinical practice.

Your Role:

Deliver customer application training and clinical support during system implementation, go-live, post-installation, and follow-up activities for AT products in Thailand.
Support customers in optimizing clinical workflows, protocols, image quality, and system utilization, with focus on patient care, safety, and operational efficiency.
Provide on-site and remote application support for interventional radiology, cardiology, and other relevant AT clinical procedures.
Prepare and conduct customer workshops, demonstrations, webinars, and refresher training in cooperation with Sales, Service, and Business Line teams.
Evaluate customer needs and recommend appropriate education and application support plans.
Document training activities, customer feedback, open issues, and follow-up actions accurately and on time.
Maintain required product and clinical qualifications and actively participate in regional knowledge exchange, coaching, and best-practice sharing within the ASEAN AT community.
Work closely with the Thailand service organization to support high customer satisfaction and effective scheduling of application activities.
Support local education service opportunities and contribute to sustainable service revenue growth where applicable.

Your Expertise:

Bachelor’s degree or recognized professional qualification in Radiological Technology, Medical Imaging, Biomedical Engineering, Nursing, or a related healthcare discipline.
Relevant clinical experience in angiography, interventional radiology, interventional cardiology, operating theatre, or a related AT environment.
Experience using angiography systems and supporting clinical workflows is preferred.
Experience in customer training, clinical education, or an Application Specialist role is an advantage.
Understanding of image quality, radiation dose awareness, sterile clinical environments, and workflow optimization.
Good communication skills in Thai and working proficiency in English.
Strong customer focus with confidence working directly with physicians, radiographers, nurses, biomedical teams, and hospital management.
Ability to explain complex clinical and technical topics in a clear and practical way.
Self-driven, organized, and able to manage multiple customer priorities independently.
Collaborative mindset and willingness to work closely with local and regional colleagues.
Commitment to continuous learning, professional conduct, and delivery of high-quality customer service.
Valid driving license and willingness to travel based on customer and business needs.

Travel Requirements:

Frequent travel within Thailand.
Regional ASEAN travel as required.
Approximately 50-75% of travel depends on project and business needs.
Ability to support customer sites during installation and go-live periods.

To find out more about the specific business, have a look at https://www.siemens-healthineers.com/en-th

Who we are:

We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work:

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To all recruitment agencies:

Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.