Apple Travel China Intern - Shanghai
Summary
Apple is a place where extraordinary people gather to do their best work. Just be ready to dream big.
The people here at Apple don’t just build products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.
Imaging what you could do here. At Apple, creative ideas have a way of becoming wonderful products, services, and customer experiences very quickly. Bring passion and dedication to your job and there’s no telling what you could accomplish.
Description
Our Worldwide Travel team creates seamless, effortless journeys that empower Apple teams to do the best work of their lives. We are looking for a highly organized, detail-oriented, and tech-savvy Intern to support our Greater China Region Travel Program. In this role, you will work at the intersection of travel operations, supplier coordination, data reconciliation, and traveler communications.
Responsibilities
- Ground Transportation & Logistics Operations: Act as point of contact for the corporate ground transportation programs, coordinating with external vendors and maintaining real-time visibility on service issues. Draft quarterly shuttle budget , validate monthly billing statement.
- Project & Workflow Tracking: Partner with the team to track, organize, and drive strategic projects using project management and automation tools (e.g., Wrike, internal dashboards) to ensure key milestones stay on schedule.
- Hotel Program & Financial Data Reconciliation: Perform data validation and administrative support for the corporate hotel program, including auditing preferred property rates across booking systems and supporting the Central Fapiao Program.
- Communications: Draft travel advisories and coordinate formal communications to travelers.
- Operational Troubleshooting: Collaborate with cross-functional internal teams and external vendors to investigate and resolve operational exceptions, system discrepancies, and booking inquiries.
Minimum Qualifications
- Currently enrolled in a Bachelor’s or Master’s degree program.
- Available to commit for 6 months, working full-time (5 days/week) .
- Fluent in both English and Mandarin, with excellent written and verbal communication skills.
- Strong proficiency in spreadsheet and presentation tools (Apple Numbers/Keynote or Microsoft Excel/PowerPoint), with high attention to data accuracy.
Preferred Qualifications
- Pursuing a degree in Business Administration, Supply Chain/Logistics, Hospitality & Tourism Management, Data Analytics, Communications, or a related field.
- Strong analytical mindset with the ability to reconcile large datasets, spot operational anomalies quickly, and maintain structured tracking tools.
- Demonstrated ability to multi-task, prioritize competing deadlines, and follow standardized operating procedures (SOPs) in a fast-paced environment.
- Proactive problem-solver who is eager to learn and adopt new productivity tools, workflow automation, and AI-assisted solutions.
Apple is an equal opportunity employer that is committed to inclusion and diversity, and thus we treat all applicants fairly and equally. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.