AI Workforce Solution Specialist - Public Sector
Digital Solution Area Specialist – AI Workforce, Public Sector (Western Canada)
Do you thrive on a high-performing, fast-paced sales team? Are you insatiably curious, willing to lean into uncertainty, take risks, and learn quickly from your mistakes? If so, we're looking for you.
At Small, Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team — one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.
SME&C is more than a sales organization — it's a culture of innovation, opportunity, and inclusivity. Here, you'll join a diverse, high-performing, customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career.
About the role
As a Digital Solution Area Specialist, you will lead the charge in transforming how Public Sector organizations across Western Canada adopt and scale AI-powered technology. You will drive the AI Workforce solution portfolio — Microsoft 365 Copilot, Copilot Studio and Agents, Microsoft 365 E7/E5/E3, Windows 365, and Azure Virtual Desktop — partnering with customers and cross-functional stakeholders to build strategies that accelerate AI adoption and deliver measurable business transformation.
You will lead consultative customer conversations and drive the planning, orchestration, and execution of end-to-end AI Workforce opportunities with internal stakeholders and partners to cross-sell, up-sell, and co-sell. This role will accelerate your career growth — sharpening your solution-selling and collaboration skills and deepening your end-to-end AI Workforce expertise.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Lead consultative sales conversations with business decision makers, helping customers understand how Microsoft AI solutions, including Microsoft 365 Copilot, Copilot Studio, and AI agents—can transform the way they work.
- Serve as a trusted advisor by aligning AI solutions to customer business priorities, developing compelling business value and ROI cases, and guiding customers through their AI transformation journey.
- Drive adoption and growth of Microsoft AI solutions by identifying opportunities to deliver measurable customer value and business outcomes.
- Partner with technical specialists, engineering teams, customer success, and partner organizations to develop and execute end-to-end customer engagement and sales strategies.
- Identify and develop new sales opportunities through customer engagement, marketing programs, digital insights, and partner collaboration.
- Maintain accurate account plans, pipelines, and customer engagement activities to support business goals and sales execution.
- Collaborate across Microsoft solution areas—including Security, Business Process, and Azure—to deliver integrated customer solutions.
- Build relationships with internal and external stakeholders to accelerate customer success and achieve shared business objectives.
- Demonstrate Microsoft's values by operating with integrity, accountability, and a commitment to ethical business practices while proactively identifying and managing risks.
- Continuously develop expertise in AI, emerging technologies, and consultative selling to deliver exceptional customer experiences.
Qualifications
Required/minimum qualifications
- Bachelor's degree in Information Technology, Business Administration, or a related field AND 5+ years of technology-related sales or account management experience, OR 6+ years of technology-related sales or account management experience.
Additional or preferred qualifications
- Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND 8+ years technical pre-sales or technical consulting experience OR equivalent experience.
- 4+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
- Experience selling or supporting modern work, productivity, collaboration, or AI solutions (e.g., Microsoft 365, Copilot, virtual desktop, or comparable platforms).
- Experience working with Public Sector customers and navigating their procurement, governance, and compliance requirements.
- Relevant Microsoft or industry certifications (e.g., Microsoft 365, Azure fundamentals/administration, security, or solution-architecture credentials).
Digital Solution Area Specialists IC4 - The typical base pay range for this role across Canada is CAD $106,100 - CAD $169,300 per year.
Find additional pay information here:
https://careers.microsoft.com/v2/global/en/canada-pay-information.html
Digital Solution Area Specialists IC4 - L'échelle salariale de base typique pour ce rôle dans l'ensemble du Canada est de 106,100 $ CAD à 169,300 $ CAD par année.
Pour plus d'information au sujet de la rémunération, veuillez cliquer ici:
https://careers.microsoft.com/v2/global/en/canada-pay-information.html
Ce poste sera ouvert pendant au moins cinq jours et les candidatures seront acceptées de façon continue jusqu’à ce que le poste soit pourvu.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft est un employeur offrant l’égalité d’accès à l’emploi. Tous les candidats qualifiés seront pris en considération pour l’emploi, sans égard à l’âge, à l’ascendance, à la citoyenneté, à la couleur, aux congés médicaux ou familiaux, à l’identité ou à l’expression de genre, aux renseignements génétiques, à l’état d’immigration, à l’état matrimonial, à l’état de santé, à l’origine nationale, à un éventuel handicap physique ou mental, à l’affiliation politique, au statut de vétéran protégé ou au statut militaire, à la race, à l’ethnie, à la religion, au sexe (y compris la grossesse), à l’orientation sexuelle ou à toute autre caractéristique protégée par les lois, ordonnances et règlements locaux applicables. Si vous avez besoin d’aide avec des accommodements religieux et/ou d’un accommodement raisonnable en raison d’un handicap pendant le processus de candidature, apprenez-en plus sur la demande d’accommodement.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.