Accounts Payable Team Lead

About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Global Spend Management – Accounts Payable Team Lead

Purpose

We are seeking individuals to staff an accounts payable operations department who are not satisfied with simply executing a process as it exists today. Successful candidates will understand current processes, identify opportunities for improvement, and actively contribute innovative ideas that enhance efficiency, quality, compliance, and the overall employee and supplier experience.

Available Job Descriptions and Key Responsibilities

Team Leads – Invoice Entry: 1st, 2nd, and 3rd Shift Availability

• Lead daily operations. Coordinate and monitor daily invoice processing activities.

• Manage workload and team performance.

• Serve as the first point of contact for operational issues.

• Prepare operational reports.

• Serve as a backup for invoice entry activities.

Team Lead – Accounts Payable Employee Support and Vendor Support: 2nd Shift availability

· Lead the delivery of employee and supplier support services for invoicing, payments, procurement processes, and system-related inquiries.

· Oversee the resolution of invoice matching exceptions and escalated AP issues to ensure timely and accurate processing.

· Monitor AP transactions, controls, and service performance to maintain compliance and operational excellence.

· Generate and analyze AP and procurement reports to support business decisions and continuous improvement efforts.

· Serve as the primary escalation point and trusted advisor for employees, suppliers, and cross-functional stakeholders.

Oracle System Administration – 3rd Shift Availability

• Support Oracle and other accounts payable applications and related system processes to ensure stable,

efficient, and compliant operations

• Perform month-end close processes

• Process, monitor and balance connections to payment processing systems

• Participate in system testing, enhancements, upgrades, and process documentation activities

• Identify opportunities to improve system utilization, automation, and reporting capabilities

• May involve weekend work during month-end close and project go-lives

Qualities of Successful Candidates

Automation & Process Improvement Mindset

· Demonstrate curiosity and a continuous improvement mindset by seeking opportunities to simplify, automate, and standardize work.

· Understand existing processes while actively identifying opportunities to improve efficiency, accuracy, and overall experience.

· Embrace change and is willing to challenge the status quo with thoughtful, data-driven recommendations.

Process Ownership & Innovation

· Take ownership of assigned processes and strive to make them better, not simply maintain them.

· Proactively identifies root causes of issues and develops sustainable solutions to prevent recurring problems.

· Seek opportunities to influence positive change by recommending and implementing process enhancements across systems, regions, and teams.

· Continuously look for better, faster, and more effective ways of working.

Quality & Operational Excellence

· Demonstrate strong attention to detail and accountability for delivering accurate, high-quality work.

· Maintain a commitment to data integrity, process consistency, and operational excellence.

· Take pride in producing reliable results while meeting service level expectations.

Customer Service Mindset

· Provide responsive, professional, and solution-oriented support.

· Take ownership of issues through resolution.

· Build trust through effective communication, collaboration, and follow-through.

Teamwork & Flexibility

· Collaborate effectively across teams, functions, cultures, and geographic regions.

· Share knowledge, best practices, and ideas to contribute to team success.

· Adapt positively to changing business needs, priorities, technologies, and organizational initiatives.

Learning Agility & Initiative

· Demonstrate a desire to learn, grow, and expand expertise across systems, processes, and business functions.

· Seek opportunities to increase knowledge and contribute beyond core responsibilities.

· Show initiative by identifying opportunities, solving problems, and driving results without waiting to be directed.

Qualifications

· College degree required for advanced roles (Accounting, Finance, Business, or related field preferred)

· Strong communication, organizational and problem-solving skills

· Ability to work in a structured, deadline driven environment

· Computer proficiency in Excel; experience with Accounts Payable processes or systems (SAP, Oracle, E-Automate, or Concur) is a plus but not required

· Analytical skills preferred for advanced roles

· Intermediate (6+ years experience)

· English required, other languages a plus

What We Offer

· Training provided for both transactional and analytical AP functions

· Opportunities for skill based advancement

· A supportive, team oriented environment

· Hybrid work environment, combining remote work flexibility with on-site collaboration

· Salary based on experience and role level

· Shift premium

Work Environment

· Location: Cebu, Philippines

· Five (5) days a week at 45 hours per week; Saturday & Sunday weekend off

· May be required to extend work hours depending on business requirements, with overtime pay

· May be required to work during Philippine holidays, with holiday pay