Account Strategist (German)
Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
Businesses that partner with Google Shopping Solutions (CSS) come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Using your relationship-building skills, you will provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
The Global Business Organization (GBO) is the engine that powers Google’s full ecosystem of products and services to help customers and partners succeed and grow. GBO includes the commercial arms of Ads sellers, business development teams, and customer services and support, as well as overlay programs that enable coordinated engagement with Google's most complex and important customers and partners.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.Ireland: €76000 - €77500 (EUR) + 15% bonus target + equity + benefits
Learn more about benefits at Google.
Responsibilities
- Work with merchants across a selected market to advise them on their Shopping campaign strategy. Manage a dedicated client portfolio applying best practice for portfolio management and consistent service levels.
- Develop and maintain Shopping Ads and Merchant Center product suite.
- Deliver against key operational KPIs.
- Apply customer-facing best practices to engage with merchants and agencies to understand their priorities and manage expectations.
- Help selected merchants grow their Return on Investment (ROI) and investment in Shopping Ads through product expertise and optimization recommendations.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in technology sales or working with customers in a sales role.
- Ability to communicate in German fluently.
Preferred qualifications:
- Experience delivering against operational and output goals, in a fast-paced and sometimes ambiguous environment with scarce resources.
- Knowledge of the German online advertising and retail markets.
- Ability to utilize and partner effectively with supporting teams to troubleshoot customer issues and provide outstanding customer experience.
- Ability to synthesize and surface business insights to inform and develop business strategy, as well as to comprehend and align needs from different stakeholders with an influential approach.