Account Manager

This role requires a motivated professional familiar IP routing, IP/MPLS, DWDM Optical, Fixed Access (FTTx, PON) and emerging AI-driven network technologies.

You will work closely with our key Telstra stakeholders a hybrid remote/in person basis, supported by our Presales and Network Infrastructure Business Groups, and related ecosystem partners to expand our footprint and accelerate customers’ network development and modernization initiatives.

Qualifications

• 5–12 years of proven sales or account management experience, ideally in telecom equipment, network solutions, or IT infrastructure.
• Direct experience selling to Telco customers, or substantial hands-on experience in procurement, RFP, BMT, PoC, or service deployment processes.
• Strong track record managing Tier-1/2 operator accounts with complex deal cycles and multi-stakeholder alignment.
• Business acumen and consultative selling skills—able to translate technology into real business outcomes for customers.
• Excellent communication, executive-level presentation, and negotiation abilities.
• Ability to lead cross-functional teams and influence without authority.
• Awareness of competing technologies and solutions from global and domestic vendors (Ericsson, Huawei, Ciena, Cisco, Juniper, Huawei).

Responsibilities

• Own the account strategy for the customers, including long-term business planning, sales execution, and revenue growth.
• Manage complex sales cycles involving customers’ internal decision-making, including: technical, infra operations, network division, network consulting, etc
• Drive growth across IP, DWDM, Fixed Networks, Broadband, and AI-ready network solutions, increasing adoption of our portfolio within customers.
• Build and maintain strong, trusted relationships with key stakeholders in the customers.
• Understand customers’ investment priorities, pain points, RFP/RFI and align our solutions with their business goals.
• Provide actionable market intelligence, competitive insights, and customer feedback to shape product strategy and go-to-market plans.
• Lead cross-functional teams (product line, solution architects, pricing, tender, delivery, supply chain) to qualify and close complex opportunities.
• Present and position our Nokia portfolio with clear differentiation and quantifiable business outcomes.
• Collaborate with ecosystem partners to strengthen overall value delivery.
• Use corporate CRM/Sales processes to ensure accurate forecasting, pipeline hygiene, and account governance.
• Represent the company with professionalism and integrity, building long-term partnerships with customers that drive mutual success.