Technical Operations Manager, Controls

At Google, we aim to foster Googley work environments that are collaborative, friendly and fun. The Facilities Management team brings our spaces to life as you oversee the daily operations of our offices. While roles with similar names at other companies can be far more mundane, you're a creative, organized customer service specialist, who takes pride in seeing things run smoothly and efficiently. You go out of your way to make sure that clients are not only satisfied, but singing Google's praises. You're comfortable in a fast-paced environment with the highest standards of excellence. You aren't afraid to have fun with your job, and bring an enthusiasm, dedication and a collaborative spirit to build and maintain office spaces that facilitate some of the world's most cutting edge innovation.

In this role, you will serve as the primary point of contact for transitioning controls-related projects from Technical Program Managers, taking ownership of their continued development and implementation within the region. You will be responsible for developing, standardizing, and maintaining regional monitoring dashboards and systems, ensuring their ongoing functionality and effectiveness.You will also play a key role in knowledge sharing by leading Controls Office Hours sessions to train the team. You will provide crucial support for Post Mortems, Technical Due Diligence (TDD), Site Operational Readiness Assessments (SORA), and risk analysis as they pertain to the controls and monitoring of Third-Party Data Center (3PDC) sites. You will be identifying and raising deficiency issues with monitoring tools and driving these issues to resolution to improve tool efficacy.The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.

We're behind Google's groundbreaking innovations, empowering the development of AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Germany: €112000 - €114000 (EUR) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

• Serve as the primary point of contact to transition controls-related projects from Technical Program Managers, taking ownership of their continued development and regional implementation.
• Develop, standardize, and maintain regional monitoring systems and dashboards, proactively identifying and resolving tool deficiencies to optimize overall performance.
• Lead knowledge-sharing sessions and training initiatives to support and educate the broader team on controls engineering practices.
• Provide critical support for incident post-mortems, technical due diligence, site operational readiness assessments, and risk analysis for third-party data centers.

Minimum qualifications:

• Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience.
• 9 years of experience in data center operations, critical facilities management, or facility commissioning.
• Experience working with mechanical, electrical, or control systems infrastructure.
• Experience with control system protocols (e.g., Modbus, BACnet, SNMP).

Preferred qualifications:

• Master's degree in a relevant engineering field.
• Experience developing and maintaining monitoring dashboards and data visualization tools. Specific experience with Google-internal tools like Show of Power, DCViz, and Coolrunning is a strong plus.
• Proven experience working with industrial control systems, such as Building Management Systems (BMS), Power Monitoring Systems (PMS), or SCADA systems.
• Direct experience in a 3PDC or co-location data center environment.
• Knowledge of risk assessment methodologies (e.g., FMEA) and experience participating in Technical Due Diligence (TDD) or Site Operational Readiness Assessments (SORA).
• Scripting or programming skills relevant to data analysis or control system integration.