(SSLS) Service Engineer 客户服务工程师 闵行
Main Responsibilities 主要职责
• To customer orientation and provide the most professional service to customer. Improve the customer satisfaction.
以客户为导向，为客户提供最专业的服务。提升客户满意度。
• Supervision site installation and commissioning by time and quality requirement.
按给定的时间及质量要求，现场进行安装及调试指导。
• Actively find and resolve site issues.
主动发现并解决现场问题。
• Deliver professional service to customers including customer training, remote support, maintenance service, etc.
为客户提供专业的服务包括：客户培训，远程支持，维保服务等。
• Comply with EHS and compliance regulation.
遵守安全及合规制度。
• Support for productivity and 3I suggestion
支持生产优化及合理化建议。
• Follow up the digital service. Good utilization of digital tools
贯彻执行数字化服务。熟练使用数字工具。
• Responsible for on-site commissioning of intelligent digital equipment.
负责智能化数字化设备的现场调试。
• Cooperate with the on-site commissioning of Siemens protection devices.
配合西门子保护装置的现场调试。
• Field service for ATS products.
ATS产品的现场服务。
• Perform other tasks / responsibilities assigned by the line manager.
执行直线经理分配的其他任务/职责。
Main Requirements 主要职位要求
• Graduated from academy or above, major in electric power system or relevant.
专科或以上学历，电力系统或相关专业优先。
• Familiar with switchgear and breaker principle and construction, have site service work experience would be a value-add.
熟悉开关柜及断路器结构及原理，有现场服务工作经验者优先。
• Advanced theory of electric power system. Good understanding of primary and secondary drawings.
丰富的电力系统理论知识。熟悉一次、二次图纸。
• Be willing to take long-term business trip.
乐意长期出差。
• Growth Mind Set, Learning through Practicing.
有成长性思维，在实践中学习。
• Good Chinese communication and English expression skill.
良好的中文沟通和英文表达能力。
• Proficient in programming and on-site commissioning of Siemens fourth and fifth generation protection relays.
熟练掌握西门子四代，五代保护的编程和现场调试。
• Familiar with Siemens digital products and system communication integration, and possesses certain on-site commissioning and delivery capabilities for common digital solutions.
熟悉西门子数字化产品和系统通信集成，对常见的数字化方案具备一定的现场调试交付能力。
• Through training, able to independently complete controller program development for ATS products, HMI screen creation, on-site commissioning, and user training.
通过培训可以独立完成ATS产品的控制器程序编制，HMI画面制作以及现场调试，培训用户。