Sr. Product Manager - Technical, WW Prime - Benefits, Pricing & Constructs
Amazon•Published 2 months ago•First seen 2 hours ago
Amazon Prime is a core pillar of Amazon’s consumer businesses and aspires to be the world’s most engaging, satisfying, and loved membership program which delivers profitable growth by improving the Amazon experience. Prime currently serves over 200 million members worldwide, and relentlessly innovates to bring move value, convenience, and entertainment to our members. We have been investing in transformational capabilities that will:
Key job responsibilities
WW Prime has two core product pillars: Member Growth and Value Proposition. The Benefits, Pricing and Constructs team owns the value proposition for Amazon Prime, defining the benefits, tiers and price points, as well as communicating that value to customers. We partner with almost every consumer business at Amazon to incubate and launch new benefits, and hold ourselves accountable for delivering disproportionate value to customers while growing Amazon's long term free cashflow. We also build tech and product capabilities that elevate cross benefit experiences, such as enabling third party benefits, sharing of benefits, and connective tissue CX across benefits.
- Accelerate Prime’s growth by reaching new customer segments and countries.
- Strengthen and differentiate the Prime value proposition, for all customers and for key growth segments.
- Empower every Amazon business to accelerate its growth through Prime.
- Lead the way and accelerate customers’ adoption of Amazon in new locations and segments.
Key job responsibilities
- Lead the development and iteration of PRFAQs working back from customer insights.
- Define and own the multi-year product strategy and roadmap for Prime benefits, including locale assessment, benefit set definition, pricing frameworks, experimentation and launch execution.
- Lead cross-functional alignment across Engineering, UX, Legal, and local Prime teams to execute with zero defects.
- Influence senior leadership decisions through data-driven recommendations, business cases, and structured analysis frameworks.
- Build in AI into benefits to enhance the customer experience and drive cross benefit usage.
- Monitor benefit usage and quality input metrics to continuously improve customer and business impact.
WW Prime has two core product pillars: Member Growth and Value Proposition. The Benefits, Pricing and Constructs team owns the value proposition for Amazon Prime, defining the benefits, tiers and price points, as well as communicating that value to customers. We partner with almost every consumer business at Amazon to incubate and launch new benefits, and hold ourselves accountable for delivering disproportionate value to customers while growing Amazon's long term free cashflow. We also build tech and product capabilities that elevate cross benefit experiences, such as enabling third party benefits, sharing of benefits, and connective tissue CX across benefits.
Basic Qualifications
- 5+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree
- Experience with feature delivery and tradeoffs of a product
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
Preferred Qualifications
- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
- Experience in building and driving adoption of new tools