
Specialist, Implementation
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Specialist, ImplementationOverview- In a customer-facing environment, lead a cross-functional processing implementation project team of technical and non-technical electronic payment processing experts from both MasterCard and our customer
- Deliver standard through complex implementation activities ensuring quality and reliability of the implementations.
- Are you motivated to be a part of driving a world beyond cash?
- Do you have good knowledge about electronic payment and related processes such as authorization, clearing and settlement?
- Are you able to cope with a fast changing and ambiguous environment?
- Act as central point of contact for customers and/ or MasterCard customer representatives throughout processing implementation project end-to-end execution.
- Assess and document customer needs and according implementation impacts on customers’ and MasterCard’s core and non-core processing systems and platforms.
- Define scope, plan and drive customer processing implementation projects of new electronic payments processing business activities following the global project coordination methodology.
- Handle multiple customer processing implementation projects in parallel
- Experience in “Information Technology” system knowledge, with good understanding of network technology, applications, and project management
- Strong knowledge of payment transaction processing and industry business knowledge
- Good understanding of MasterCard’s payment processing systems, formats and associated customer host interface testing services and principles
- Good understanding of the 4 party model and the full transaction lifecycle for MasterCard brands
- Ability to interact well with the customer
- Good verbal and written communication skills
- Self starter with a desire to learn independently
- Ability to work in a matrixed organizations and cross functional teams
- Ability to manage change in a technical work environment
- Ability to understand theory /principles with business impact and apply this understanding to the work environment
- Ability to provide training and overview of the functions within CIS and to customers
Corporate Security Responsibility
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
