Solutions & Services Executive

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Description and Requirements

Solutions & Services Sales Executive (SSE), Jakarta

Role Summary

We are seeking a result-driven Solutions & Services Sales Executive (SSE) to accelerate Lenovo’s Services & Solutions Group (SSG) growth in Indonesia, primarily across IDG services such as Device-as-a-Service (DaaS), Digital Workplace Services (DWS), managed endpoint services, lifecycle services, sustainability solutions, and outcome-based workplace transformation. The role will also engage selectively on ISG services where infrastructure complements workplace and device-led customer outcomes.

The ideal candidate brings strong consultative-selling capability, confidence engaging CxOs and senior IT, procurement, sustainability, and business stakeholders, and experience shaping services-led value propositions around workplace modernization, device lifecycle optimization, employee experience, cost efficiency, and sustainability outcomes. This strategic sales role is focused on expanding wallet share, creating qualified services pipeline, and positioning Lenovo as a trusted transformation partner.

Key Responsibilities

Sales & Account Growth

- Grow SSG IDG services penetration in priority enterprise and commercial accounts, focusing on DaaS, DWS, managed endpoint services, lifecycle services, and sustainability-led offerings.

- Identify customer business challenges through consultative discovery and position solutions that improve employee experience, device lifecycle efficiency, operational resilience, and sustainability impact.

- Build account plans that expand services wallet share, increase IDG attach rates, and create long-term value through recurring and outcome-based services models.

- Drive funnel creation, qualify opportunities, and achieve quarterly targets across DaaS, DWS, sustainability, managed services, and related SSG IDG offerings, with ownership of pipeline sufficiency, quality, and forecast discipline.

- Consistently exceed sales targets through disciplined account planning, quality pipeline creation, opportunity qualification, and deal velocity management.

Solution Leadership & Collaboration

- Collaborate with IDG hardware sales, solution consultants, services delivery, finance, and product teams to build integrated device-plus-services proposals.

- Lead the consultative sales lifecycle from discovery and business case development to solution shaping, proposal, stakeholder alignment, contracting, and closure.

- Engage CxO-level stakeholders and present Lenovo’s SSG offerings, value propositions, commercial models, and business outcomes in executive customer conversations.

- Enable internal sellers and partners on SSG IDG services value propositions, including DaaS, DWS, sustainability, lifecycle services, and managed workplace offerings.

- Present regular business updates to leadership.

Market Insights & Competitive Strategy

- Lead competitive intelligence on device lifecycle services, DaaS, DWS, managed workplace, and sustainability-led services in Indonesia.

- Provide market and customer insights to shape SSG IDG go-to-market strategies, attach motions, partner plays, and engagement plans.

- Leverage Indonesia market relationships across enterprise customers, channel partners, and ecosystem stakeholders to identify services-led opportunities and accelerate deal progression.

Skills & Experience

Must-Have

- Minimum 12+ years of enterprise technology, solutions, or services sales experience, preferably in endpoint, workplace, device lifecycle, managed services, or as-a-service models.

- Proven consultative, services-led selling track record, with consistent target overachievement and ability to translate customer pain points into business outcomes and commercially viable solutions.

- Strong pipeline discipline, including opportunity qualification, forecast accuracy, deal progression, and coverage against quarterly and annual targets.

- Strong Indonesia market network with senior IT, procurement, operations, workplace, finance, sustainability, and CxO-level stakeholders.

- Deep knowledge of DWS, DaaS, managed endpoint services, lifecycle services, workplace transformation, and sustainability-related services; infrastructure services familiarity is advantageous but not primary.

- Strong matrix collaboration and cross‑functional influence.

- Excellent executive communication, storytelling, analytical, and presentation skills, with ability to present offerings, business cases, and value propositions to senior stakeholders.

- Legal right to work in Indonesia.

Good‑to‑Have

- Familiarity with Lenovo’s SSG IDG services portfolio, including DaaS, DWS, Premier Support, lifecycle services, CO2 offset/sustainability offerings, and managed workplace solutions.

- Exposure to hybrid infrastructure, cloud, or security services