Solution Area Specialists-AI Workforce

Are you passionate about helping public sector and education organizations transform the way they work through Artificial Intelligence?

In the AI Workforce Specialists team, we empower government agencies, educational institutions, and public organizations to unlock the full potential of AI-powered productivity. We help customers modernize work experiences, improve employee and student outcomes, and achieve meaningful business and societal impact through secure, responsible AI adoption.

As an AI Workforce Specialist, you will lead strategic engagements focused on Microsoft’s AI-powered workplace solutions, helping customers accelerate digital transformation, increase productivity, and realize measurable business value. You will collaborate with account teams, technical specialists, partners, and customer stakeholders to drive end-to-end AI Workforce opportunities and enable broad-scale AI transformation. This opportunity will allow you to deepen your expertise in AI-driven workplace transformation, strengthen consultative selling capabilities, and accelerate your career growth within Microsoft's fastest-growing business

• Drive AI Workforce sales execution across assigned Public Sector and Education accounts, identifying, developing, and closing strategic AI transformation opportunities. 
• Engage senior business and technology decision makers to understand organizational priorities, AI adoption goals, governance requirements, and transformation initiatives, positioning Microsoft AI Workforce solutions as key enablers of business outcomes. 
• Lead customer conversations around Microsoft 365 Copilot, Copilot Studio, Copilot Chat, Agents, Viva, Microsoft 365 E3/E5, Frontline Worker solutions, Windows 365, and related AI Workforce offerings. 
• Orchestrate virtual teams across sales, technical specialists, customer success, consulting, and partners to execute complex opportunities and accelerate customer adoption. 
• Develop compelling business cases and value realization strategies that demonstrate measurable productivity, workforce modernization, and citizen/student impact outcomes. 
• Serve as a trusted AI Workforce subject matter expert, leveraging competitive insights, industry trends, and best practices to influence customer decision-making and accelerate transformation initiatives. 
• Maintain sales excellence through effective territory planning, pipeline management, forecasting discipline, and execution against revenue and consumption targets.

Required/minimum qualifications

• Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, Information Security, or related field AND 4+ years experience in technology-related sales or account management OR equivalent experience.

Additional or preferred qualifications

• Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 6+ years experience in technology-related sales or account management OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 8+ years experience in technology-related sales or account management OR equivalent experience.
• 4+ years solution or services sales experience.
• 5+ years of technology sales experience selling cloud, AI, productivity, or digital transformation solutions, 5+ years of technology-related sales, solution sales, or account management experience.
• Experience engaging executive stakeholders within Government, Education, Healthcare, or other Public Sector organizations.
• Experience with consultative, value-based selling methodologies.
• Knowledge of AI, Copilot, Microsoft 365, Modern Work, Security, and Workforce Transformation solutions.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.