Senior Specialist, Technical Product Enablement and Sales - Digital Issuing

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Specialist, Technical Product Enablement and Sales - Digital IssuingWho is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realise their greatest potential.

Our decency quotient (DQ) drives our culture and everything we do. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Team and Role Overview

The Senior Product Specialist – Digital Issuing supports the execution, adoption, and optimisation of Mastercard’s digital issuing products and solutions across Australia, New Zealand, and the Pacific Islands.

In this role, you will support the delivery and implementation of Mastercard’s digital payment solutions, including Credential Service, Digital Wallet Enablement, Secure Card on File and Agentic Commerce initiatives.

The role is an individual contributor position that works closely with customers, partners and internal teams to support technical integrations, customer onboarding and the successful adoption of Mastercard’s digital payment capabilities. The Senior Product Specialist provides product knowledge, technical support, and market insight to help deliver customer centric digital issuing solutions and support regional go to market objectives.

This role develops deep expertise in digital issuing capabilities and platforms, while building strong exposure to enterprise client engagement and the payments ecosystem.

Key Responsibilities

• Support the management and delivery of digital issuing products or solutions to our issuing partners within the ANZ & Pacific Islands market. This includes Directory Service, Digital Wallet enablement, Secure Card on File, Virtual card token and Agent Pay.
• Provide product, technical and platform knowledge to support sales, CSC, and client engagements
• Assist in executing product sales strategies and supporting sales pipeline activities
• Support the development of client‑specific digital issuing solutions, presentations, and demonstrations
• Act as a product and solution subject‑matter contributor for assigned digital issuing capabilities
• Work with clients and internal teams to support solution‑focused discussions and address routine product issues
• Assist in analysing market trends, customer feedback, and competitor activity within the region
• Support identification of new business opportunities and product enhancement ideas
• Share best practices, learnings, and functional knowledge with internal teams to improve solutioning

All About You

• Strong interest and passion for digital payments, card issuing, banking, financial services, and e‑commerce
• Foundational understanding of the digital payments ecosystem, including card programs, issuing models, tokenisation, wallets, APIs, and platform‑based solutions
• Have 3-5 years related work experience, preferably in Financial & Technology Services
• Exposure to card programs, with issuing experience considered an advantage
• Understanding of industry trends, competitive offerings, and emerging payment technologies
• Awareness of the Australian payments regulatory environment and its relevance to digital solutions
• Experience supporting enterprise client engagements or solution‑based conversations is desirable
• Strong analytical and problem‑solving skills, with the ability to contribute to product and solution development
• Ability to translate product capabilities into clear, customer‑focused value propositions
• Confident using Excel and PowerPoint to support analysis, presentations, and storytelling
• Strong collaboration skills, with the ability to build rapport across sales, product, and technology teams
• Have a Bachelor’s degree in information system, software engineering or equivalent work experience

If you are passionate about digital payments and enjoy turning complex product capabilities into practical, customer-focused solutions, we would love to hear from you. Join Mastercard and help shape the adoption of innovative digital issuing solutions across Australia, New Zealand and the Pacific Islands.

Apply now to deepen your expertise, collaborate across the payments ecosystem and help create the future of commerce.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.