Senior Product Manager - Technical
Mastercard•Published 17 hours ago•First seen 2 hours ago
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Product Manager - TechnicalAI & Decision Product Enablement (Decision Enrichments)Overview
Be part of the AI & Decision Product Enablement (DPE) – Decision Enrichments Product team, developing new capabilities for Mastercard's Decision Management Platform, the foundation for multiple fraud prevention and identity verification solutions.
Our patented, Java-based platform processes billions of transactions every month with response times measured in tens of milliseconds, leveraging a highly scalable, multi-tier, message-oriented architecture designed for exceptional performance, resilience, and availability.
Are you passionate about:
- Building industry-leading fraud prevention and risk management solutions?
- Accelerating the delivery of innovative products to market?
- Solving complex business challenges using modern technologies and data-driven decisioning?
- Working at the intersection of product, business analysis, systems analysis, and software engineering?
Role
As a Senior Product Manager – Technical (PM-T), you will act as the bridge between the business, product, and engineering organisations, driving the delivery of highly scalable and reliable software solutions across multiple teams.
You will be responsible for translating business objectives into technical requirements, leading feature development from concept through production, and ensuring solutions align with Mastercard standards, architecture principles, and regulatory requirements.
Key Responsibilities
- Own and drive the end-to-end delivery of product capabilities across multiple engineering teams.
- Partner with Product Managers, Technical Program Managers, Architects, and Engineering Leads to define product vision, roadmap priorities, and technical requirements.
- Elicit, analyse, document, and refine business and system requirements into features, epics, user stories, and acceptance criteria.
- Lead requirements gathering workshops and facilitate discussions across technical and non-technical stakeholders.
- Collaborate with engineering teams to design scalable, secure, and maintainable technical solutions that meet business objectives.
- Support day-to-day product execution including backlog management, prioritisation, release planning, and feature delivery.
- Drive SDLC activities including:
○ Use cases and process flows
○ Solution designs and technical documentation
○ Release and deployment planning
○ Rollback and contingency planning
○ Cost, effort, and feasibility analyses
- Participate in Proof-of-Concept (PoC) initiatives and contribute to technology, vendor, and solution evaluations.
- Identify opportunities to improve engineering processes, product quality, operational efficiency, and delivery effectiveness.
- Partner closely with Architecture, Security, Compliance, and Operations teams to ensure solutions meet enterprise standards.
- Facilitate reviews, inspections, and quality checkpoints including requirements, design, code, and security reviews.
- Ensure adherence to Mastercard, PCI, data governance, and regulatory compliance requirements.
- Monitor product performance, operational metrics, and customer feedback to drive continuous improvement.
- Mentor Product Managers, Business Analysts, and team members on product management, requirements engineering, and SDLC best practices.
You are an experienced technical product professional who combines strong business acumen with deep technical understanding. You are comfortable working in complex enterprise environments, influencing stakeholders, and driving outcomes across geographically distributed teams.
- Strong experience as a Technical Product Manager, Product Owner, Business Analyst, Systems Analyst, or similar role delivering enterprise-scale software products.
- Proven ability to translate business objectives into clear requirements, epics, features, user stories, acceptance criteria, and technical specifications.
- Deep understanding of Agile delivery methodologies, including Scrum, backlog prioritisation, release planning, and stakeholder management.
- Solid technical foundation with experience working on distributed, multi-tier, API-driven, and high-availability software platforms.
- Experience leading cross-functional teams through the full Software Development Life Cycle (SDLC), from ideation through production release and support.
- Strong analytical, problem-solving, and communication skills with the ability to influence technical and business stakeholders at all levels.
- Experience driving quality, security, regulatory compliance, and operational excellence through requirements reviews, design reviews, and governance processes.
- Experience in payments, fraud prevention, risk management, decisioning, financial services, or cardholder authentication solutions.
- Knowledge of cloud-native architectures, microservices, event-driven systems, and modern software engineering practices.
- Familiarity with Java-based enterprise platforms, real-time transaction processing systems, and low-latency, high-volume environments.
- Experience evaluating and implementing new technologies, Proofs of Concept (PoCs), vendor solutions, and architectural frameworks.
- Understanding of PCI-DSS, security standards, data governance, and regulatory compliance requirements.
- Experience using Agile delivery and collaboration tools such as Jira, Confluence, Azure DevOps, or similar platforms.
In this role, you will be expected to:
- Successfully deliver strategic product initiatives from concept through production.
- Improve delivery predictability, quality, and operational excellence across engineering teams.
- Drive clear requirements and reduce ambiguity in product development.
- Foster strong partnerships between Product, Engineering, Architecture, and Business stakeholders.
- Contribute to the evolution of Mastercard's next-generation fraud prevention and decision intelligence capabilities.
Level: Senior Product Manager – Technical
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.