Senior Manager, Sales Enablement & Training, Value Added Services
About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Job Description
Team Summary
The Global Value-Added Services (VAS) Sales Enablement team creates scalable, relevant, modular content for named priority products to enable solution-selling, support proactive sales motions and enable VAS regional teams with consumable, creative training on our priority products and solution narratives.
What a Senior Manager, Sales Enablement & Training, AP does at Visa:
We are seeking a Senior Manager, Sales Enablement & Training to join Visa’s Value-Added Services (VAS) organization and drive training and enablement for our Asia Pacific (AP) sales team. This individual contributor role reports to the Director, Regional Sales Enablement & Training with dual reporting responsibilities to the VAS Go-to-Market (GTM) function in AP.
This individual will be accountable in designing and executing strategic sales programs to ensure VAS Sellers (account executives) have the skills, knowledge, and tools to effectively position Visa’s products and solutions. You will infuse sales materials with local knowledge and expertise, and tailor the enablement and training outcomes to meet the needs of the GTM team’s desired outcomes.
The ideal candidate brings a blend of training expertise, project management skills, and sales acumen, with the energy and flexibility to thrive in a fast-paced environment. You will collaborate extensively with cross-functional partners – including GTM, Product Management, Sales Operations, Marketing, Sales Enablement and Seller Experience leads – to deliver consistent, high-impact and comprehensive enablement initiatives aligned to the region’s priorities.
Sales Training & Enablement:
Execute a comprehensive enablement strategy aligned with VAS go-to-market priorities within the region.
Create engaging training content infused with local market intelligence, competitive positioning, and data to help Visa sellers understand how to sell more effectively within the region.
Design and shape materials and enablement programs to meet the expectations of success as defined by GTM leadership through Sales Bootcamps, Targeted Sales Play & Enablement deployments, Customized Learning Journeys, etc.
Partner with Sales leadership to ensure enablement programs align with seller workflows and priorities and that programs are live and accessible to sellers on their Compass Highspot hubs.
Enable Content Development:
Translate updates from Country Managers, Solution Leads or lessons from the field into bite-sized training content (videos, modules, etc.) to capture unique market nuances and local subject matter expertise.
Leverage generative AI and content automation tools to rapidly convert complex product updates and field insights into engaging micro-learning content (e.g., AI-generated video tutorials, interactive FAQs or chatbots), ensuring timely and scalable knowledge transfer to your regional sellers.
Coordinate with Regional Solutions and Marketing teams to incorporate new features and updates into training materials, and ensure consistency across regional delivery of thought leadership, B2B marketing campaigns, etc.
Continuous Improvement:
Define and track key enablement metrics to gauge program success, such as new-hire ramp-up time, training completion rates, certification attainment, and improvements in seller performance.
Gather an analyze data as well as feedback from sellers and managers to identify areas of improvement and continuously refine training programs to improve effectiveness.
Use data and analytics to measure enablement impact and drive enhancements.
This is a hybrid position in Singapore. Expectation of days in the office will be confirmed by your Hiring Manager.
Why this is important to Visa
This role is critical to ensuring our sellers in AP have localized and relevant enablement materials and programs aligned to regional priorities to ensure they meet and exceed their sales targets.
Projects you will be a part of:
AP Sales Academy
FY27 AP Enablement Roadmap
AP Focused Featurespace Enablement
Qualifications
What you will need:
10 –12 years of experience in sales enablement, training, or related roles, preferably in technology or payments.
Experience working across multiple markets ideally in AP, and strong ability to adapt and localize content using market intelligence
Familiarity with digital learning approaches including AI-enabled content development
Proven ability to design and deliver impactful training programs for B2B sales teams.
Strong understanding of sales processes and what sellers need to succeed.
Skilled in creating engaging content and leveraging digital tools for training delivery.
Excellent organizational and project management skills, with experience in managing calendars and logistics.
Ability to thrive in a fast-paced, matrixed environment and collaborate across multiple teams.
Exceptional communication and facilitation skills.
What will also help:
12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.