Senior Communications & Marketing Manager, AWS Builder Center
Amazon Web Services•Published 15 hours ago•First seen 8 hours ago
We're looking for a Senior Communications & Marketing Manager to own communications, content, and enablement for the AWS Builder Experience team. You'll make sure our story is clear, compelling, and consistent across every audience: writing launch content, building enablement resources, crafting narratives that connect our work to broader AWS goals, and getting the right message to the right people at the right time.
This is a high-visibility, high-autonomy role. You'll work directly with the leadership team and collaborate across product, engineering, developer relations, and marketing teams to shape how we talk about what we build.
Key job responsibilities
- Communications Strategy: Define and own the communications strategy and measurement framework for Builder Experience products. Recommend approaches, set priorities, and drive execution for product launches, milestones, and leadership content.
- Enablement & Content: Create resources, guides, and programs that help people discover and get value from Builder Experience products. Translate technical work into clear, audience-appropriate content. Build scalable playbooks and mechanisms for repeatable communications workflows.
- Narratives & Storytelling: Craft compelling narratives that connect our work to broader AWS and Amazon goals. Support leadership with messaging for team gatherings, planning docs, and VP-level updates.
- Event Communications: Support messaging for events (re:Invent, AWS Summits, Heroes Summit) including pre/post event comms, social coverage, and recap content.
- Metrics & Business Impact: Define success metrics that connect communications effectiveness to product adoption and business outcomes. Own measurement frameworks, propose new metrics, and use data to refine strategy.
- Stakeholder Management: Build relationships across adjacent teams (PR, AWS Marketing, Developer Relations) to ensure alignment and amplification opportunities. Work closely with the Marketing Manager for AWS Builder Center and Community, and the Marketing Manager for AWS Builder Loft to align messaging, coordinate programs, and ensure a unified voice across the Builder Experience portfolio.
- Mentoring & Team Development: Mentor and develop others in the organization. Contribute to hiring, peer feedback, and talent development.
This role requires up to 40% domestic and international travel to support events (re:Invent, AWS Summits, Heroes Summit), cross-site collaboration, and stakeholder engagement. Travel will vary by quarter and peak around major AWS events.
About the team
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
USA, CA, Mountain View - 137,900.00 - 186,500.00 USD annually
This is a high-visibility, high-autonomy role. You'll work directly with the leadership team and collaborate across product, engineering, developer relations, and marketing teams to shape how we talk about what we build.
Key job responsibilities
- Communications Strategy: Define and own the communications strategy and measurement framework for Builder Experience products. Recommend approaches, set priorities, and drive execution for product launches, milestones, and leadership content.
- Enablement & Content: Create resources, guides, and programs that help people discover and get value from Builder Experience products. Translate technical work into clear, audience-appropriate content. Build scalable playbooks and mechanisms for repeatable communications workflows.
- Narratives & Storytelling: Craft compelling narratives that connect our work to broader AWS and Amazon goals. Support leadership with messaging for team gatherings, planning docs, and VP-level updates.
- Event Communications: Support messaging for events (re:Invent, AWS Summits, Heroes Summit) including pre/post event comms, social coverage, and recap content.
- Metrics & Business Impact: Define success metrics that connect communications effectiveness to product adoption and business outcomes. Own measurement frameworks, propose new metrics, and use data to refine strategy.
- Stakeholder Management: Build relationships across adjacent teams (PR, AWS Marketing, Developer Relations) to ensure alignment and amplification opportunities. Work closely with the Marketing Manager for AWS Builder Center and Community, and the Marketing Manager for AWS Builder Loft to align messaging, coordinate programs, and ensure a unified voice across the Builder Experience portfolio.
- Mentoring & Team Development: Mentor and develop others in the organization. Contribute to hiring, peer feedback, and talent development.
This role requires up to 40% domestic and international travel to support events (re:Invent, AWS Summits, Heroes Summit), cross-site collaboration, and stakeholder engagement. Travel will vary by quarter and peak around major AWS events.
About the team
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Basic Qualifications
- 6+ years of professional non-internship marketing experience
- Experience using data and metrics to drive improvements
- Experience building, executing and scaling cross-functional marketing programs
- Experience communicating results to senior leadership
- Experience communicating results to stakeholders
Preferred Qualifications
- Experience creating and executing integrated marketing lead generation campaigns using tactics that include live or virtual events, webinars, email, lead nurture programs, and CRM/sales insights
- Experience in B2B, digital advertising, and ad-tech products/services
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, Mountain View - 137,900.00 - 186,500.00 USD annually