Sales Support Representative

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers. 

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). 

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

Job Responsibilities:

• Support assigned sales representatives in the growth and overall management of assigned territory
• Support presales activities and respond to post sales questions
• E2E ownership and troubleshooting assistance of any back-end operational matter raised by sales team
• Collaborate with cross functional teams to improve customer experience within assigned territory
• Verify credit limits through Accounts Receivable and support resolution of overdue invoices and credit issues
• Accurately process customer transactions (quotes and sales orders)
• Identify and implement process improvements to increase the team efficiency and effectiveness.
• Help develop top quality procedures and control check points to proactively find errors and gaps.
• Requirements:
• Bachelors Degree (in process/finalized)
• 2+ years of experience in similar companies/position is preferred
• Advanced English level, written and oral (exclusive)
• Intermediate to advanced Microsoft Excel and PowerPoint skills
• Positive attitude and ability to collaborate in an energetic environment building strong relationships
• Ability to work under pressure, meet deadlines with minimal guidance and deal with ambiguity
• Strong organizational, planning and problem-solving skills
• Self-driven, proactive working and goal oriented
• Ability to stay organized and work independently to research for solutions