Manager, Visa Consulting and Analytics (VCA) , Core Consulting Practice

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Team Description

Visa Consulting and Analytics (VCA) is the consulting arm of Visa, and drives tangible, impactful results for clients. Drawing on our expertise in consulting, data analytics, technology, payments and economics, VCA solves the most strategic problems for our clients.  VCA's core client segments include issuers, acquirers, merchants, fintechs, payment enablers and governments.

Visa is looking for an individual to join our consulting and analytics practice and play a key role developing and delivering high impact projects with primarily focus on Peru, as well as other Andean markets including Colombia, Ecuador & Venezuela. The potential candidate will proactively engage with Visa clients (including issuers, acquirers, merchants, processors, fintechs), by delivering and implementing projects and solutions with these key players. This person will develop initiatives to promote sustainable and profitable growth, thereby ensuring that Visa is both the preferred brand and unique business partner.

Potential engagements could include portfolio management diagnostics, authorization optimization strategies, assessments of digital product and marketing programs, development of new products with implementation roadmaps, optimizing client customer servicing processes and overall economics and profitability, among others.      

Specific Responsibilities include:

• Lead consulting initiatives and contribute to closing engagements by identifying potential opportunities with clients for future engagements.
• Participate with Visa internal teams in regular strategic & planning discussions.
• Address client inquiries and serve as the main contact point for clients and internal questions.
• Manage multiple priorities across various workstreams and projects simultaneously.
• Transform problem statements into proposals with guidance from leadership.
• Participate in developing frameworks, approaches, solutions, and recommendations that effectively and efficiently address the most impactful opportunities and challenges. 
• Build solutions and measurable insights that will help clients to grow their portfolios and drive customer engagement in their core business.
• Collaborate cross-functionally (e.g., marketing, sales, risk, innovation) and across global regional teams to execute projects in ways that use the breadth and depth of Visa’s resources. 
• Produce insights, analyses, and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic mentorship for client priorities.
• Perform client-specific analysis on portfolio data including proprietary information, such as customer demographics, activity, spend levels, behavioral scores, financial information, among others.
• Foster new consulting initiatives and contribute to closing engagement by identifying potential opportunities with clients
• Demonstrate intellectual curiosity and a proactive mindset towards emerging AI capabilities, leveraging available tools (e.g., generative AI, analytics platforms) to enhance efficiency, improve deliverable quality, and drive more impactful client outcomes

Incumbents applying for the role should be self-motivated, highly analytic individuals who will deliver strategic thought leadership, problem diagnostics and high impact solutions to support client’s growth and performance. Candidates must be able to develop enduring, strategic relationships with clients and across the Visa organization.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

• 4 to 6 years of management or business consulting (with relevant industry experience in financial services/payment), retail banking/cards management experience. Strong project management skills
• Bi-lingual (English/Spanish)
• Problem solving ability with strategic focus on influencing ROI. Understanding of card issuers' P&L and critical factors in driving profitability a plus
• Previous exposure to digital banking and/or digital commerce will be considered an added value
• Technology mindset, digitally curious, up-to-date with digital and technology literature are highly desired
• Ability to draw meaningful insights from both quantitative and qualitative data.
• Heavy user of AI tools, with the ability to effectively integrate them into day-to-day work to enhance productivity and output quality
• Deep experience in credit risk and/or fraud risk a plus
• Self-motivated, results oriented individual with the ability to handle numerous projects concurrently
• Excellent communication, story-telling and E2E presentation skills (specially by designing, building and showcasing project results packages and delivery materials)
• Strong team orientation with a collaborative, diplomatic, and flexible style and able to work effectively in a matrixed organization.

Preferred Qualifications:

• Deep experience and a track record of high performance in large consulting firm or corporate strategy.
• Proficient in data-driven storytelling with effective data visualization, use data to improve project execution.
• Able to generate templates + storyboards (flow / structure), guide others, and ask questions to uncover new areas of analysis.
• Ability to take a problem statement and support crafting proposals with guidance from leadership, like competitive analysis.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.