IT Engineer
Why Work at Lenovo
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.
Description and Requirements
Key Responsibilities
- Deploy, manage, monitor, and troubleshoot Kubernetes (K8s) clusters and containerized applications in production environments.
- Support and optimize CI/CD pipelines for software deployment and release management.
- Develop automation scripts and tools to eliminate manual operational tasks and improve efficiency.
- Manage day-to-day operational incidents, troubleshooting, and root cause analysis (RCA).
- Monitor application and infrastructure performance, identify bottlenecks, and implement optimization plans.
- Build and maintain observability solutions including logging, metrics collection, monitoring, and APM platforms.
- Manage and maintain databases, including performance tuning, backup/recovery, and fault resolution.
- Collaborate with development teams to improve deployment processes, system reliability, and operational excellence.
- Support cloud-native infrastructure and AI/ML-related services.
- Administer Linux-based environments and web platforms while ensuring high availability and security.
- Implement infrastructure automation using modern DevOps tools and Infrastructure-as-Code principles.
- Work with networking and security teams to maintain reliable and secure services.
- Continuously evaluate emerging technologies and recommend improvements to systems and processes.
Preferred Qualifications - Experience supporting AI/ML platforms or AI-related infrastructure.
- Experience building end-to-end observability solutions.
- Strong understanding of GitOps methodologies.
- Knowledge of Infrastructure as Code (Terraform, Ansible).
- Experience in enterprise application operations and production support.
- Familiarity with modern microservices and cloud-native environments.
Desired Competencies
- Strong troubleshooting and analytical skills.
- Excellent problem-solving capabilities.
- Ability to work independently in a fast-paced environment.
- Strong communication and collaboration skills.
- Self-motivated with a passion for learning new technologies.
- Good time management and prioritization skills.
- Customer-focused mindset with a strong sense of ownership.
Education & Experience
- Bachelor's degree in computer science, Information Technology, Engineering, or related discipline.
- 3+ years of experience in DevOps, Site Reliability Engineering (SRE), Cloud Operations, Platform Engineering, or IT Operations.
- Hands-on experience supporting production applications and cloud-native infrastructure.