Inside Sales Representative for Standard Services - 1 year contract
Why Work at Lenovo
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.
Description and Requirements
Be a Part of Lenovo's Success Story!
We are seeking a Standard Services & APOS Sales Specialist to join our EMEA Services Sales team, focused on accelerating growth in our warranty renewals and lifecycle services business.
You will join an engaging, energetic, and entrepreneurial team focused on a key part of our services business. You will report to the Europe & META Standard Services & APOS Sales Manager based in the UK and be a part of the SSG (Solutions & Services Group) organization, working within a dedicated territory covering UK & Ireland.
Your Responsibilities
- Drive warranty renewals, service attach, and upsell opportunities across the UK & Ireland territory.
- Meet revenue targets and provide accurate sales forecasts.
- Support local sales teams with RFP responses, quotations, and customer engagement activities.
- Maintain strong product and services knowledge to effectively assess client needs and recommend appropriate solutions.
- Manage high-volume outbound communication via phone and email.
- Build strong relationships with internal and external stakeholders.
- Collaborate cross-functionally to improve sales processes and customer experience.
- Keep CRM systems updated with accurate and timely data.
Position Requirements
- 3+ years of experience working in a customer service, inside sales, or sales capacity preferred in the IT industry
- Ability to communicate effectively with customers in a fast-paced environment while developing positive new customer relationships.
- Demonstrated aptitude and success in learning and optimizing new technologies and data-driven sales approaches.
- Experience within the UK & Ireland market preferred.
- Strong problem-solving skills.
- Excellent knowledge of Microsoft Office applications.
- Experience working with Microsoft Dynamics or a similar CRM platform preferred.
What Lenovo Can Offer You
- Internal e-learning and development platforms available to employees.
- An exciting role with excellent opportunities for success and career progression.
- Strong potential to grow both professionally and personally.
- Performance-based rewards.
- Home office flexibility upon team agreement.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
AI PROCESSING NOTICE
We use AI-based tools to support some of our processes (e.g. online interviews recordings and transcripts) in order to achieve better efficiency, accuracy and for our documentation purposes. AI can make mistakes, but we always make sure that the outputs are manually reviewed by a human. You can always opt-out or contact us in case of any question.