Field Service Technician Seattle Mobility Customer Services
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Position Overview:
Siemens Mobility is seeking a Field Service Technician for our Seattle, WA location. In this engineering advisor role, you will help keep Amtrak’s Siemens Charger locomotive fleet running safely, reliably, and efficiently by providing technical guidance and support to the maintenance workforce. The Field Service Technician will advise on routine maintenance, restoration, equipment failures, semi-complex installations, modifications, and repairs—playing an important part in delivering dependable service for our customer. The current work schedule will be a Monday – Friday daylight - 6am – 2pm.
What your day-to-day will look like:
- Partner with customer management and maintenance teams to keep the Charger fleet reliable and continually improve maintenance practices.
- Troubleshoot, provide guidance on repair of service requests on electrical, mechanical and pneumatic systems – including vender components such as Cummins.
- Deliver hands-on technical advice and ongoing system-operation training to customer maintenance personnel.
- Identify non-conformance issues, recommend improvements and share performance and quality feedback with the team.
- Keep communication flowing between the customer, the Rail Support Center and the field team on every assignment.
This posting outlines the primary responsibilities of the role, but is not all-inclusive; additional duties may be assigned in alignment with business needs.
To thrive in this role, you have:
- Associate degree in an engineering subject area or at least 2 years of hands-on electrical and mechanical experience in an industrial, military, or maintenance environment.
- Hands-on experience troubleshooting electrical AC/DC circuits, mechanical systems, and pneumatic systems.
- Ability to read and interpret electrical schematics, drawings, and technical documentation.
- Excellently demonstrated English-language technical communication skills, including speaking, reading, and writing.
- Proficiency with Microsoft Office applications, including Excel, Word, Access, and PowerPoint.
- Ability to travel up to 10%.
Candidates should be willing to work in non-climate-controlled environments and inclement weather if required or if applicable.
Applicants must be legally authorized for employment in the United States without needing current or future employer-sponsored work authorization.
Purpose is the reason a company exists. It's not about making money or selling products - it's the deeper "why" behind everything we do. It answers the question: What problem are we solving? What positive change are we creating?
For Siemens, our purpose has been clear for over 175 years: We create technology to transform the everyday, for everyone.
The world needs technologies that work. Technologies that matter. Technologies that solve today's challenges and help shape a better tomorrow. And that's exactly what we build. By bringing together the real world (factories, buildings, power grids, trains) with the digital world (software, data, AI, digital twins), we help our customers become more competitive, resilient, and sustainable.
Our technology is everywhere - in trains and transportation, we help move people faster, safer, and more sustainably.