ECAD Systems & User Administrator (f/m/d)
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About Portugal Tech Hub
We take on challenges to make life easier, safer, and more sustainable for us and generations to come. We bring value to the business digitalization transition, from Portugal to the world, in areas such as Artificial Intelligence, Analytics & Business Intelligence, Application Lifecycle Management, Cybersecurity, IT Infrastructure Management, IT Project & Service Management, IT Strategy, User Experience, and many more.
With a decade of history and around 1.600 experts, the Portugal Tech Hub is the home of the new technologists – Dream Builders, Impact Creators & Future Makers.
Are you ready to be part of the change? Come join us! ⭐
Within Digital Industries IT, we shape the future engineering and development landscape for hardware engineering. As an ECAD Systems & User Administrator (f/m/d), you will play a key role in operating, supporting, and continuously improving our ECAD environments, with a focus on Zuken DS-CR, CR-8000, and the associated Electronic Data Management (EDM) system.
You will ensure the stable, secure, and efficient operation of the application landscape, drive continuous improvements, and support our users in all relevant matters.
Your mission will be…
In this role, you will work closely with your team to ensure the reliable operation of the ECAD system landscape and provide essential support to our engineering organizations.
Your responsibilities will include:
- Supporting engineering departments in creating, maintaining, and managing data within the EDM system
- Operating, maintaining, and administering the ECAD application landscape, with a focus on Zuken DS-CR, CR-8000, and related customized extensions
- Monitoring application logs, analyzing incidents and error patterns, and handling incidents and service requests
- Creating and tracking tickets for new or previously unknown issues
- Implementing documented workarounds, security patches, and operational changes
- Creating, maintaining, and continuously improving technical documentation, knowledge base articles, and support content using MkDocs and Markdown
- Preparing and creating Polarion defects based on incident requests
- Supporting testing and validation activities following patches, hotfixes, and system changes
- Ensuring stable and auditable operations through structured handling of incidents, changes, and corrective actions
- Identifying and implementing opportunities for optimization and continuous improvement of applications, processes, and workflows
- Collaborating closely with internal stakeholders, users, engineering teams, and IT partners
We are looking for someone with…
You have experience operating and supporting technical applications and demonstrate a structured, solution-oriented, and customer-focused way of working.
Ideally, you bring the following qualifications:
- Experience in the administration and support of Electronic Data Management (EDM) systems, preferably DS-CR
- Knowledge of electronics engineering environments, particularly ECAD libraries
- Experience with Zuken DS-CR, CR-8000, or comparable solutions such as Siemens Xpedition
- Experience with application monitoring and the analysis of application logs and known error patterns
- Knowledge of incident management and the structured handling of incidents and service requests
- Experience creating and maintaining technical documentation and knowledge base content
- Knowledge of MkDocs and Markdown
- Experience with Polarion, especially defect creation and tracking, is an advantage
- Good to very good knowledge of Windows and Linux operating systems
- Initial experience with Amazon Web Services (AWS) is beneficial
- Good experience with remote administration tools such as PuTTY and WinSCP
- Good knowledge of SQL databases, Oracle, and Microsoft SQL Server
- Experience supporting testing activities following patches, hotfixes, and changes in technical environments
- Optional: Strong development skills in Java, Perl, Python, Shell Script/Bash, Batch, or PowerShell
What Sets You Apart
- Strong sense of ownership for stable and secure application operations
- Excellent analytical and problem-solving skills
- High level of service and customer orientation
- Independent, reliable, and structured working style
- Strong teamwork and collaboration skills in an international environment
- Commitment to continuous improvement of processes, workflows, and services
- High awareness of security, compliance, data protection, and operational requirements
- Good English communication skills, written and spoken, German knowledge is an advantage
The Role at a Glance
As an ECAD Systems & User Administrator (f/m/d), you will work with the team to ensure the stable and secure operation of the ECAD system landscape in the EDM, DS-CR, and CR-8000 environment. The role combines application operations, user support, incident management, documentation, test support, and continuous improvement activities into a diverse and technically challenging position that plays a vital role in supporting engineering processes.
Join our team and help shape the future of Siemens' ECAD application landscape.
What We Offer
- Belong & Innovate: Work in diverse teams where every idea matters and innovation grows through collaboration and trust.
- Flexibility that Works: Hybrid model, flexible hours, and a home office budget — because balance fuels performance.
- Health & Well-being: Comprehensive health insurance, mental health support, and active sports communities to keep you feeling your best.
- Grow Without Limits: Access world-class learning platforms, mentoring, and continuous development opportunities.
- Purpose & Perks: Contribute to sustainability and volunteer initiatives, enjoy partner discounts, and take advantage of our convenient shuttle service.
Please attach your CV in English to your application.
#Siemens #PortugalTechHub
Siemens is deeply committed to fostering a diverse and inclusive environment. We are proud to be an equal opportunity employer and strongly encourage applications from a wide array of talented individuals!