
Director Switch Technology Coordination (Europe)
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director Switch Technology Coordination (Europe)Overview- Leads execution of Mastercard’s European technology modernization strategy, including sovereignty requirements.
- Bridges Technology, Network Products, Regulatory Affairs, and Commercial teams to drive regional deployment, operational excellence, and a clear external value narrative.
- Operates as a key contributor within the Switch Technology Coordination function; sound judgment, comfort with ambiguity, and strong stakeholder management across technology, product, and regulatory environments are required.
Technology Strategy & Deployment Execution
- Coordinate with Mastercard Technologies (MCT) to deploy and stabilize Transaction Stream across Europe.
- Maintain strong knowledge of Transaction Stream architecture, operations, and resiliency to anticipate and mitigate risks.
- Resolve regional deployment issues by aligning technology, product, and market teams.
- Partner with Network Products to develop, prioritize, and roll out Transaction Stream capabilities aligned to European needs.
- Shape roadmaps by weighing customer value, regulatory requirements, cost, delivery complexity, and scalability.
- Contribute to a fact-based value narrative for Transaction Stream, translating capabilities into customer, regulatory, and business outcomes.
- Prepare clear, decision-ready analyses and materials to support governance, alignment, and implementation discussions.
- Partner with Switch Sales and market-facing teams to ensure effective two-way customer communication.
- Support go-to-market for new capabilities, including pilots and phased rollouts.
- Serve as the regional counterpart to Regulatory, Public Policy, and Separation Compliance teams.
- Coordinate engagement with regulators and translate expectations into clear deployment and operational requirements.
- Support the development of the Switch Technology Coordination function in Europe by helping define effective cross-functional ways of working.
- Help embed a scalable operating model that supports continuity, delivery discipline, and effective coordination across teams.
- Apply sound judgment and fact-based recommendations in complex, matrixed environments.
- Significant experience in payments or complex technology platforms; network and regulated-environment experience preferred.
- Demonstrated ability to operate between Technology and Product, translating complexity into business and regulatory outcomes.
- Ability to influence and coordinate across ambiguous, matrixed, multi-stakeholder environments.
- Strong analytical, problem-solving, and fact-based decision-making skills.
- Strong communication skills, including the ability to create clear, senior-stakeholder-ready narratives and visual materials.
- Proven stakeholder management and collaboration across functions, geographies, and levels.
- Experience engaging regulators or sovereignty-related initiatives and translating requirements into delivery actions.
- Track record supporting or coordinating large-scale platform deployments and operational readiness.
Corporate Security Responsibility
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
