Consulting Technical Manager

Senior Integrated Technologies Architect – CareAware Device Integration 

About Us

Oracle Health is on a journey to advance how health happens with technologies that empower patients, support clinicians, inspire innovation, and save lives. Our mission? To create a human-centric healthcare experience powered by unified global data.

It’s a big challenge, but big challenges are what we do best!  We’re already transforming major healthcare organizations — helping them turn data into lifesaving decisions and better patient care.

We want people just as dedicated as we are to improving health equity and delivering quality care across the globe. If you’re excited about making healthcare more human, you’ve come to the right place.

About the Role:

Oracle Health is looking for a Senior Technology Architect who has strong experience in managing integrated technology deployments of Hardware, Software, and Services for external clients in the US and Canada Commercial markets. This role has a specific focus on Medical Device Integration and empowering the team through high-volume Consulting led installations for expansions and replacements. As a Senior Integrated Technology Architect, you are bridging the gap between IP and Implementation (Consulting). You are the last tier of support for technical problems that arise on our team and engage other internal stakeholders when required.  Additionally, you will facilitate technical discovery and provide expertise based on the client specific environment, while also establishing client relationships with the goal of achieving high level client satisfaction.

What You Will Do:

• As a Senior Integrated Technologies Architect on the CareAware Device Integration team, you will be responsible for providing consulting implementation services to clients throughout North America for medical device connectivity products.

• Your responsibilities and expertise will be across multiple products. Services include the integrated technology deployments of hardware, software, and clinical workflow consulting.  

• As a member of the CareAware Device Integration track you will be focused on collaboratively guiding clients with add-on, optimization, and alpha deployments of integrated devices in various clinical settings. 

• You will lead the development and enhancement of CareAware products, methodologies, documentation, and best practices for technical implementations. 

• You will also be responsible for collaborating across organizations with IP and strategy to enhance, identify defects, and update documentation across our products. 

• You will establish internal and external relationships to create a high level of client satisfaction via client delivery while also providing coaching and guidance to internal stakeholders in areas of product expertise. 

• You will support clients through regular project events, testing calls, status meetings, and conversion support across multiple products. 

• You will own technical implementation escalations by troubleshooting device integration issues, assessing risk, and mitigating findings throughout client engagements in partnership with engagement management. 

• This role requires managing multiple work assignments and meeting utilization targets. This role requires strong oral and written communication skills, including a high level of comfort interacting with clinical, IT, and biomedical equipment staff on the client side up to the Executive and C-Suite level.  

What You Will Bring:

Basic Qualifications: 

• At least 8 years of total combined higher education and related work experience, including: Bachelor’s degree in Business, Information Technology, Healthcare, Science, Biomedical Engineering, Electrical Engineering, Industrial Engineering, or a related field of study, or relevant, equivalent work experience 

Preferred Qualifications:  

• 4 Years’ experience working with CareAware iBus 

• 4 Years’ experience working with Linux Operating Systems 

• 4 Years’ experience with HL7 standards 

• 4 Years’ experience with medical devices such as anesthesia carts, physiological monitors, ventilators, infusion pumps, and/or laboratory analyzers 

• 3 Years’ technical troubleshooting and problem-solving experience 

• 3 Years’ application of basic networking principles 

Expectations 

• Willing to travel up to 80% as needed 

• Willing to work additional or irregular hours as needed and allowed by local regulations 

• Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position 

• Perform other responsibilities as assigned 

Qualifications

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $97,500 to $209,500 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC4

Responsibilities

Analyzes business needs to help ensure Oracle solution meets the customer’s objectives by combining industry best practices, product knowledge, and business acumen. Exercises judgment and business acumen in selecting methods and techniques to deliver functional and technical solutions on non-routine and very complex aspects of applications and technology installations. Provides direction and mentoring to project teams, and effectively influences customer leadership on key decisions. Supports the business development efforts by pursuing new opportunities and extensions. Collaborates with the consulting sales team by providing domain expertise. Resolves complex customer issues by recommending and implementing solutions. Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products and make decisions based on impact across the stack.

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

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Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.