Business Operations Co-Ordinator and Analyst

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Data Center Critical Environment Support Assistant.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Support Assistant, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers trainings and opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Reporting & Analytics :

- Develop and maintain Power BI dashboards, reports, and trackers to provide visibility into supplier performance, spend, operational metrics, and key business outcomes.

- Analyze operational and financial data to identify trends, risks, opportunities, and actionable insights that support decision-making and continuous improvement.

- Compile, automate, and present reporting for stakeholders, ensuring accurate, timely, and meaningful performance reporting across business operations.

Purchase Order (PO) Management:

- Create, process, and manage Purchase Orders (POs) in alignment with procurement policies.

- Track PO lifecycle through to completion, ensuring timely approvals and processing.

- Liaise with suppliers and internal teams to resolve PO issues or delays.

Contracts Governance & Approval Routing:

- Co-ordinate routing of contracts, SOWs, and amendments for internal review and approval across Legal, Procurement, Finance, and Business stakeholders

- Ensure all documents follow correct governance workflows and meet compliance requirements

- Maintain version control and audit readiness for all contract-related materials

Quote & Contract Review:

- Review supplier quotes and contracts to extract key details (scope, pricing, terms, renewal dates, deliverables)

- Validate alignment between quotes, contract terms, and PO requirements

- Identify inconsistencies or risks and escalate to appropriate teams for clarification

Invoice Quality Checks:

- Review, validate, and reconcile supplier invoices against POs, quotes, contracts, and delivery status.

- Flag inaccuracies and co-ordinate issue resolution with vendors, Finance, and Business stakeholders.

Data Tracking & Documentation:

- Maintain structured logs and records for PO status, contract approvals, invoice audits, and reporting cycles

- Ensure all documentation meets audit requirements and is consistently up‑to‑date

Stakeholder Co-Ordination:

- Work closely with Business Operation Managers, Finance, Legal, Procurement, and external suppliers

- Facilitate smooth communication and follow-ups across teams to ensure timely approvals and accurate documentation

Tool Proficiency:

- Use Excel for data analysis (pivot tables, formulas, VLOOKUP/XLOOKUP, charts)

- Use Word for drafting SOPs, summaries, workflows, and formal communications

- Use PO, invoice processing,and document routing systems (e.g., SAP, Coupa, Ariba, or similar)

 Required Qualifications:

• High School Diploma, GED, or equivalent.

Background Check Requirements: 

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: 

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following Preferred Qualifications:

• High School Diploma, GED, or equivalent AND 2+ years technical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical)
  • OR Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 1+ year(s) technical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical)
  • OR equivalent experience.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.