Business Analyst, ROC Analytics
We are looking for a customer-obsessed innovator, comfortable with ambiguity, with strong attention to detail, an
ability to work in a fast-paced and ever-changing environment, and an ability to work effectively in cross-functional
teams. They will have excellent oral and written communication skills, a focus to meet tight deadlines, multi-task,
and prioritize work. A Business Analyst will own the production and delivery of a suite of reports, dashboards and
tools used by leaders to take decisions that impact customer of selling partner experience.
Key job responsibilities
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ability to work in a fast-paced and ever-changing environment, and an ability to work effectively in cross-functional
teams. They will have excellent oral and written communication skills, a focus to meet tight deadlines, multi-task,
and prioritize work. A Business Analyst will own the production and delivery of a suite of reports, dashboards and
tools used by leaders to take decisions that impact customer of selling partner experience.
Key job responsibilities
- Create, support and continuously improve reports and metrics that support the business operations
- Convert data into digestible business intelligence and actionable information using tools like Quicksight/Tableau
- Shape and deliver key metrics, reports, and indicators by which our business will assess its performance
- Dive deep into large data sets to answer specific business questions using Excel, SQL and other data manipulation languages
- Work directly with business teams to utilize metrics and analysis to determine improvement opportunities
- SQL (Oracle and Redshift)
- Excel Advanced VBA
- Tableau/Quicksight
- Report scheduling tools (internal)
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Basic Qualifications
- 1+ years of tax, finance or a related analytical field experience
- 2+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience
- Bachelor's degree or equivalent
- Experience defining requirements and using data and metrics to draw business insights
- Experience with SQL or ETL
Preferred Qualifications
- Experience working with Tableau
- Experience using very large datasets