Area Manager, Amazon Pharmacy
Amazon•Published 1 months ago•First seen 3 days ago
Innovation is at the core of what we do. We believe that by removing and reducing the barriers that
prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We provide customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their medications delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy. We are looking for a Pharmacist Team Lead to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy!
We are looking for an Area Manager (Technician) to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy!
Key job responsibilities
● Lead and supervise a team of 10-15 direct reports (e.g., Operation Team Leads, etc.) and 50+
indirect reports within Pharmacy Operations. Responsible for the overall direction,
coordination, and evaluation of department daily operations of the site.
● Participates and provides meaningful contribution when engaging in cross functional teams to increase efficiencies and achieve business goals
● Knows which decisions to make independently and which need approval; pursues approval
and gets other stakeholders alignment
● Responsible for meeting our customers’ needs by planning and implementing processes and
procedures that will improve the department’s results and improve efficiencies
● Interview, hire, and support documented training experiences for all team members in
partnership with Recruiting, HR, and Training teams
● Develop team members by providing mentorship, educational opportunities, and progressive growth opportunities such as the national pharmacy certification program
● Responsible for the performance management and accountability of the team members within
the department
● Does not only rely on existing ways of doing things; challenges best practices to invent novel
ways of solving a problem. Operates with intent, succinctly sets relevant context and summary
of purpose.
● Maintain regular Check Ins with Direct Reports
● Coach and develop Managers and Team Leads to help drive leadership, daily assignment workflows, and accountability
● Responsible for ensuring accurate staffing, hiring, and scheduling to meet company goals and forecasted budget. Manage and maintain the department's Facility P&L.
● Frequently identifies opportunities for improvement based on data inputs and performs deep dive analysis to identify and solve for root-cause of problems
● Acts quickly to uncover any potential areas of risk or opportunity; proactively communicates
relevant issues with appropriate recommendations
● Consistently maintain and/or exceed department’s defined operational metrics. Provides senior leadership with business review data, identifying highlights and areas for improvement
● Collaborate and partner with key stakeholders and leaders across multiple departments and
locations, in order to remove roadblocks, increase productivity, and define workflows
● Consult and collaborate with product team to prioritize and drive Roadmap initiatives
● Execute Company objectives through Amazon Leadership Principles as they relate to the
department’s function.
● Leverages subject matter expertise in multiple areas including but not limited to: 1)
organizational product, partner, and process initiatives, 2) Compliance and 3) Quality
● Accomplish all other required tasks as noted above or assigned by senior leadership.
- Experience in operations management of fulfillment or distribution centers
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
USA, IN, Plainfield - 60,000.00 - 65,800.00 USD annually
prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We provide customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their medications delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy. We are looking for a Pharmacist Team Lead to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy!
We are looking for an Area Manager (Technician) to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy!
Key job responsibilities
● Lead and supervise a team of 10-15 direct reports (e.g., Operation Team Leads, etc.) and 50+
indirect reports within Pharmacy Operations. Responsible for the overall direction,
coordination, and evaluation of department daily operations of the site.
● Participates and provides meaningful contribution when engaging in cross functional teams to increase efficiencies and achieve business goals
● Knows which decisions to make independently and which need approval; pursues approval
and gets other stakeholders alignment
● Responsible for meeting our customers’ needs by planning and implementing processes and
procedures that will improve the department’s results and improve efficiencies
● Interview, hire, and support documented training experiences for all team members in
partnership with Recruiting, HR, and Training teams
● Develop team members by providing mentorship, educational opportunities, and progressive growth opportunities such as the national pharmacy certification program
● Responsible for the performance management and accountability of the team members within
the department
● Does not only rely on existing ways of doing things; challenges best practices to invent novel
ways of solving a problem. Operates with intent, succinctly sets relevant context and summary
of purpose.
● Maintain regular Check Ins with Direct Reports
● Coach and develop Managers and Team Leads to help drive leadership, daily assignment workflows, and accountability
● Responsible for ensuring accurate staffing, hiring, and scheduling to meet company goals and forecasted budget. Manage and maintain the department's Facility P&L.
● Frequently identifies opportunities for improvement based on data inputs and performs deep dive analysis to identify and solve for root-cause of problems
● Acts quickly to uncover any potential areas of risk or opportunity; proactively communicates
relevant issues with appropriate recommendations
● Consistently maintain and/or exceed department’s defined operational metrics. Provides senior leadership with business review data, identifying highlights and areas for improvement
● Collaborate and partner with key stakeholders and leaders across multiple departments and
locations, in order to remove roadblocks, increase productivity, and define workflows
● Consult and collaborate with product team to prioritize and drive Roadmap initiatives
● Execute Company objectives through Amazon Leadership Principles as they relate to the
department’s function.
● Leverages subject matter expertise in multiple areas including but not limited to: 1)
organizational product, partner, and process initiatives, 2) Compliance and 3) Quality
● Accomplish all other required tasks as noted above or assigned by senior leadership.
Basic Qualifications
- Bachelor's degree, or 2+ years of full-time Amazon experience
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities
- Experience effectively communicating complex concepts through written and verbal communication
- active and unrestricted Pharmacy Technician license (or equivalent trainee/assistant license) in state of employment
- - Proven track record of team leadership, growth and development
- - Ability to work from the Amazon Pharmacy facility
Preferred Qualifications
- Experience in operations management of fulfillment or distribution centers
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, IN, Plainfield - 60,000.00 - 65,800.00 USD annually