Analyst, IT Data Center Operations, Round Rock, TX

Analyst, IT Data Center Operations
Join us to do the best work of your career and make a profound social impact as a Analyst, IT Data Center Operations on our IT team in Round Rock, TX

Qualifications

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements 

• Strong understanding of server, storage, and networking hardware.
• Familiarity with operating systems, basic networking concepts, and troubleshooting methodologies.
• Experience working in data center or mission-critical environments preferred.
• Minimum 5 years’ experience working in data centers

Desirable Requirements

• Familiarity with DCIM tools, ticketing systems (e.g., ServiceNow), and monitoring platforms

• Relevant technical certifications (e.g., CompTIA A+/Network+, vendor hardware certifications)

Responsibilities

You will:

• Rack, stack, install, configure, decommission, and replace servers, storage systems, and network equipment (routers, switches, firewalls).
• Perform hardware diagnostics and component-level replacements (drives, memory, power supplies, NICs).
• Ensure equipment is installed according to data center standards and best practices.
• Diagnose and resolve hardware, operating system, application, and network connectivity issues.
• Maintain accurate asset inventory records and system documentation.