Agentic Enterprise Business Innovation Lead

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About Amazon Web Services Since 2006, Amazon Web Services has been the world’s most comprehensive and broadly adopted cloud. AWS has been continually expanding its services to support virtually any workload, and it now has more than 240 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, media, and application development, deployment, and management from 105 Availability Zones within 33 geographic regions, with announced plans for 18 more Availability Zones and 6 more AWS Regions in Malaysia, Mexico, New Zealand, the Kingdom of Saudi Arabia, Thailand. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—trust AWS to power their infrastructure, become more agile, and lower costs. To learn more about AWS, visit aws.amazon.com.
AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.

[AWS China Introduction] Amazon Web Services came to China in 2013, and has been relentlessly investing and expanding our infrastructure and business since then. Amazon Web Services launched its China (Beijing) Region (operated by Sinnet) in September 2016 and its China (Ningxia) Region (operated by NWCD) in December 2017. In 2019, Amazon Web Services added a new region in Hong Kong, making China the only country with three Amazon Web Services regions aside from the U.S. In 2022, Amazon Web Services launched Local Zone in Taipei. Amazon Web Services has also established an AI lab in Shanghai and two IoT labs in Shenzhen and Taipei. The Amazon Web Services Partner Network has thousands of Partners in China. Amazon Web Services has supported over 10,000 local startups and has provided cloud skills training to over 700,000 talents. Amazon’s first two utility-scale renewable projects—a solar farm and a wind farm—are also generating clean energy to the country’s grid.

AWS CMHK is seeking an **Agentic AI Enterprise Business Transformation Lead** to help enterprise customers in China transition from "using AI as a tool" to "systematic deployment of AI agents as digital workforce." This role combines deep business transformation expertise with strategic consulting capability — able to engage CXOs on Agentic AI transformation strategy while also hands-on architecting Agent systems and driving production deployment.
You will serve enterprise customers as both an "external AI transformation advisor" and a "delivery enabler": opening executive conversations with industry insights, converting observers into adopters through technical validation, securing business commitment with production-grade solutions, and building long-term partnerships through platform-level services.

Key job responsibilities
1. Strategic Advisory & Executive Engagement
  • Lead Agentic AI transformation conversations with C-Suite / LoB executives, reframing enterprise customer perception from "AI is a tool" to "AI agents are your digital workforce"
  • Design enterprise Agentic AI business transformation POVs, AI maturity assessments, and transformation roadmaps covering technology architecture, organizational capability, and governance
  • Serve as a "technology-to-business translator" — understanding enterprise customer pain points in business language and connecting them to technical implementation paths
  • Embed AWS innovation culture methodologies into enterprise customer organizational capability building, driving "company-wide AI enablement + business restructuring"
2. Technical Architecture & Solution Design
  • Design production-grade Agentic AI solutions spanning the full stack — from model selection and data foundation to Agent platform and application layer
  • Lead Workshop delivery, rapidly converting industry insights into hands-on technical validation for enterprise customers
  • Design solutions oriented toward business value — able to clearly quantify AI ROI for enterprise customers (efficiency gains, cost savings, workforce productivity ratios)
3. Organizational Change Management
  • Assess enterprise customer organizational readiness for AI transformation — covering culture, talent structure, governance model, and change capacity
  • Design transformation pathways and Agentic AI implementation practices across business functions (e.g., HR, Finance, Marketing, Supply Chain), driving business teams from "requirements requesters" to "innovation drivers"
  • Manage organizational resistance during transformation, coordinating cognitive gaps and competing interests among business, technology, and management stakeholders
4. Scalable Asset Development
  • Build AI strategic transformation Blueprints and implementation solutions for enterprise customers, forming replicable standardized assets
  • Distill lighthouse customer successes into industry white papers, reference architectures, and Playbooks; establish systematic business contribution tracking; drive solutions from single-point validation to scaled delivery
5. AWS Internal Resource Orchestration
  • Serve as the single thread owner for enterprise customer Agentic AI transformation, coordinating front-end and back-end resources to form a unified force and avoid duplicated effort or coverage gaps from fragmented team engagement
  • Collaborate closely with Account teams and BD/SA managers to embed industry insights and transformation solutions into enterprise customer business plans
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

  • 10+ years of working with Core Cloud Technology Services, including, but not limited to Compute, Edge, Hybrid, Security, and/or Networking experience
  • 10+ years of working with Business Application Technologies, including, but not limited to End User Compute (EUC), Supply Chain, Contact Center as a Service, Consumer Data Applications, Encrypted Communications, and/or Communication Developer Services experience
  • 7+ years of working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage experience
  • Bachelor's degree
  • Experience developing strategies that influence leadership decisions at the organizational level

Preferred Qualifications

  • Experience as a founder or executive focused on related segments, or as a practice leader or business unit owner
  • Experience selling to Fortune 1000 or Global 2000 organizations
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.