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Advisory RD PM

Lenovo•Apply•Published 6 days ago•First seen 3 days ago
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Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers. 

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). 

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

  • Key Responsibilities

    • Own and manage sustaining programs for Tier 1 customers, ensuring successful post-MP execution, customer satisfaction, and timely resolution of technical and operational issues.
    • Lead cross-functional teams across Electrical Engineering, Mechanical Engineering, BIOS, BMC, Validation, Manufacturing, Quality, and Supply Chain to resolve customer-reported product issues.
    • Drive end-to-end engineering change management, including EC implementation, BOM updates, hardware and firmware revisions, validation planning, and release execution.
    • Coordinate with global stakeholders across the U.S., Taiwan, and manufacturing sites to align priorities, manage deliverables, and ensure on-time program execution.
    • Monitor and communicate program health through KPI tracking, risk assessment, mitigation planning, and regular updates to customers and internal leadership teams.
    • Partner closely with Product Management, System Leads, Engineering, and Operations teams to ensure alignment on customer commitments, sustaining roadmaps, and business priorities.
    • Lead field issue management, including FRU/FA coordination, root cause analysis, corrective and preventive actions, and closure tracking to improve product quality and reliability.
    • Drive lifecycle management initiatives, including cost reduction, alternate sourcing, serviceability improvements, and operational efficiency programs.

    Skills & Experience

    Must-Have

    • Bachelor's degree in Engineering, Computer Science, Business, or a related discipline.
    • Proven experience managing complex hardware or systems programs within a technology, server, storage, networking, or electronics environment.
    • Strong program management skills with the ability to coordinate multiple stakeholders across engineering, operations, and supply chain functions.
    • Experience leading issue resolution, change management, product sustaining, and post-production support activities.
    • Strong analytical, problem-solving, and risk management capabilities.
    • Excellent communication and stakeholder management skills with experience working directly with customers and executive stakeholders.
    • Ability to operate effectively in a fast-paced global environment and influence cross-functional teams without direct authority.

    Good-to-Have

    • Experience supporting enterprise server, data center, cloud, or infrastructure products.
    • Knowledge of product lifecycle management (PLM), engineering change processes, and manufacturing operations.
    • Familiarity with quality methodologies, root cause analysis, and corrective action frameworks.
    • PMP or equivalent program management certification.