Technical Program Manager, Google Cloud, Business Platforms

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.

Google Cloud Business Platform (GCBP) is a product and engineering organization responsible for the applications and platforms that drive cloud marketing, sales, partner, support, finance and other critical functions and help run the Google Cloud business. We deliver solutions that enable growth and deliver the power of Google Cloud to the world. We operate in a dynamic and fast-paced environment with significant opportunities to create impact, and are looking for people who want to tackle business challenges at scale to drive our continued growth.

As a Technical Program Manager, you will be responsible for driving large-scale, cross-functional programs. This role requires close collaboration with stakeholders across engineering, product management, UX, and other strategic functions to define the strategy and oversee the execution of critical programs in the GTM space, which includes transact, partner, partner incentives and sales compensation portfolio for Google Cloud.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Partner with business partners (e.g., sales strategy and operations, compensation) and Google Cloud Business Platform Product Management and engineering to define goals, strategy, and roadmaps, and collect requirements from various sources.
• Analyze processes, identify opportunities for improvement, define requirements, and collaborate cross-functionally, along with managing multiple interdependent projects with high complexity and scope.
• Manage quality of delivery and customer satisfaction for area of ownership, driving continual improvement and provide guidance and manage timelines, milestones, and migration goals, leading the implementation journey.
• Identify process improvement areas and solutions, and share and encourage best practices across global teams to deliver an excellent customer experience.
• Develop best practices and assets based on learnings from customer engagements to support initiatives to scale.

Minimum qualifications:

• Bachelor's degree in a technical field, or equivalent practical experience.
  
• 5 years of experience in program management.
  

Preferred qualifications:

• 5 years of experience in program management coordinating large cross-organizational programs along with problem solving, negotiation and organizational skills.
• Experience in helping teams measure and improve operational excellence and product excellence along with leadership, people and communication skills.
• Experience in agile methodology and full product development lifecycle of enterprise software products.
• Experience in projects related to sales, compensation, or similar fields.
• Excellent program management fundamentals on technical cross-functional projects (e.g., planning, execution, estimation, risk management, stakeholder management).