Senior Customer Engineer, Public Sector
As a Customer Engineer in Google Public Sector, you will partner with technical Sales teams to differentiate Google Cloud to our Federal Systems Integrator (FSI) partners. You will help prospective and existing FSI partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will use your expertise and presentation skills to engage with FSI partners to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills. You will focus on a range of customer opportunities as a technical generalist, spanning infrastructure modernization, application modernization, data analytics, GenAI, and more. You will have a passion for building new relationships, with experience in prospecting and building out greenfield territories.
Google Public Sector brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions.
The US base salary range for this full-time position is $147,000-$218,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
- Share in-depth Google Cloud expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
- Work directly with Google Cloud products to demonstrate and prototype integrations in Public Sector customer and partner environments.
- Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution on Google Cloud.
- Lead prospecting and acquisition of net new logos, creating and building customer relationships from scratch, and establishing yourself as a trusted advisor on their long-term technology and business decisions.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience with cloud native architecture in a customer-facing or support role.
Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms in the federal government.
- Experience engaging with, and presenting to, technical stakeholders and executive leaders.
- Active, or the ability to obtain, a Top Secret security clearance.
Preferred qualifications:
- Experience in migrating applications and services to cloud platforms with customers in the department of war.
- Experience with software and cloud based compliance requirements, such as Federal Risk and Authorization Management Program (FedRAMP) and Cybersecurity Maturity Model Certification (CMMC).
- Experience prospecting, and building and maintaining customer relationships from scratch, with passion for building out Greenfield territories and in the federal government space.
- Ability to quickly learn, understand, and work with new emerging technologies, methodologies, and solutions in the Cloud/IT and media technology space.