Site Reliability Engineering Manager, Health
Site Reliability Engineering (SRE) combines software and systems engineering to build and run large-scale, massively distributed, fault-tolerant systems. SRE ensures that Google Cloud's services—both our internally critical and our externally-visible systems—have reliability, uptime appropriate to customer's needs and a fast rate of improvement. Additionally SRE’s will keep an ever-watchful eye on our systems capacity and performance.
Much of our software development focuses on optimizing existing systems, building infrastructure and eliminating work through automation. On the SRE team, you’ll have the opportunity to manage the complex challenges of scale which are unique to Google Cloud, while using your expertise in coding, algorithms, complexity analysis and large-scale system design. SRE's culture of intellectual curiosity, problem solving and openness is key to its success. Our organization brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them to collaborate, think big and take risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also strive to create an environment that provides the support and mentorship needed to learn and grow.
As a Google SRE Engineering Manager, you will lead a team of SREs responsible for the availability, performance, and reliability of mission-critical services. You will foster a culture of engineering excellence, drive technical strategy, and develop a high-performing, collaborative team. Your role is pivotal in ensuring the services meet stringent Service Level Objectives (SLOs) and in building resilient, automated production environments. You will be instrumental in driving long-term solutions for complex technical challenges, acting as the key SRE liaison from design through delivery with a sharp focus on business impact.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
Responsibilities
- Lead, mentor, and scale a global SRE team. Foster an high-performance culture focused on professional growth, execution excellence, and talent.
- Oversee end-to-end availability, latency, and performance. Partner with Product and Developer teams to define SLOs, eliminate toil through automation, and uphold a blameless postmortem culture.
- Execute a long-term SRE goal aligned with business goals. Lead complex, transformational projects and proactively mitigate production risks in a fluid environment.
- Manage multi-continent on-call rotations, ensure healthy practices and sustainable long-term solutions. Optimize processes for continuous improvement and cross-functional collaboration.
- Actively participate in a Tier 1 on-call rotation requiring a 5-minute response time.
Minimum qualifications:
- Bachelor’s degree in Computer Science, a related field, or equivalent practical experience.
- 8 years of experience with software development in one or more programming languages.
- 3 years of experience designing, analyzing, and troubleshooting distributed systems.
- 3 years of experience leading projects.
Preferred qualifications:
- Master's degree in Computer Science or Engineering.