Senior Manager, Payments Oversight (EU Entity)

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

This job leads complex projects related to risk management, collaborates with teams to identify risks, develops strategies for risk mitigation, assesses business trends, and drives global process improvements.

Job Description:

Essential Responsibilities:

• Lead complex projects and problem resolution efforts related to risk management.
• Collaborate with teams to identify and analyze risks that may impact operations and assets.
• Develop and implement strategies for risk mitigation and compliance.
• Assess current business trends to inform risk management practices and improvements.
• Drive global process improvements through effective project management and stakeholder engagement.

Expected Qualifications:

• 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Additional Responsibilities & Preferred Qualifications:

PayPal’s mission is to democratize financial services by enabling people and businesses to join and thrive in the global economy. As part of this mission, PayPal Europe operates as a card issuer and card acquirer, and participates directly in SEPA schemes for credit transfers and direct debits, supporting millions of consumers and merchants across Europe.

The Compliance function ensures that the EU entity operates with the highest standards of regulatory integrity, scheme compliance, and risk management across all payment processing activities.

As the Senior Manager, Payments Scheme Oversight, you will play a key role in delivering the second-line compliance oversight for PayPal Europe’s payments activities, including card issuing and acquiring and SEPA scheme participation. You will work closely with business teams, payments operations, legal, risk, and global compliance partners to ensure that the EU entity meets applicable regulatory and payment scheme obligations, and maintains robust governance and control frameworks.

This is a highly impactful role that supports PayPal’s continued ability to offer payment products and services safely, effectively, and in compliance with applicable regulatory and payment scheme expectations. The role is key to ensuring that the Authorized Managers and the CSSF receive strong assurance that regulatory and payment scheme obligations are met across PayPal Europe’s card and SEPA payment activities.

Additional Responsibilities

• Enhance and maintain the EU entity’s second-line oversight framework for payments scheme compliance, covering card issuing, card acquiring, and SEPA payment activities.
• Provide second-line review and challenge of key payments processes, including:

  • Card transaction flows, fraud and dispute handling, card issuance lifecycle, and merchant risk controls

  • SEPA credit transfer and direct debit processing, exception handling, and scheme mandates

• Assess applicable regulatory, card network, and SEPA scheme requirements, and support the business in implementing effective and compliant processes.
• Work closely with first-line teams and global compliance partners to ensure scheme mandates, rule changes, product updates, and operational changes are understood and appropriately managed.
• Represent the EU entity in relevant governance forums and provide compliance reporting to the PayPal Europe leadership team.
• Support regulatory, card network, and SEPA scheme examinations, audits, and compliance inquiries.
• Identify emerging risks across card and SEPA payment activities and collaborate with stakeholders to address them proactively.

Some of your day to day functions will look like;

1. Payments Scheme Oversight (Cards & SEPA)

• Serve as the EU compliance subject-matter contact for payments scheme obligations, including card networks and SEPA schemes (SCT, SCT Instant, SDD Core, and Verification of Payee).
• Monitor, interpret, and assess updates from card networks and European Payment Council for SEPA scheme, and collaborate with the business to ensure relevant requirements are implemented effectively and within required timelines.
• Provide ongoing oversight of EU entity activities conducted under its card network licenses and SEPA scheme participation.

2. Issuing, Acquiring & SEPA Processing Oversight

• Review and challenge key controls across:
  • Card issuing and card acquiring lifecycles
  • SEPA credit transfer and direct debit processing activities
• Support SLOD oversight of:
  • Card issuance, activation flows, merchant onboarding, transaction monitoring, and dispute management
  • SEPA payment execution, settlement, exception handling, and scheme compliance controls
• Ensure customer, merchant, and counterparty processes operate in line with applicable regulatory and scheme standards.

3. Regulatory Oversight

• Interpret and apply European regulatory requirements relevant to card and SEPA schemes at a practical level.
• Partner with legal, risk, and operational teams to ensure compliance is embedded into product and process design.
• Support preparation for regulatory reviews and provide compliance reporting as required.

4. Governance & Reporting

• Maintain oversight plans, compliance dashboards, and risk indicators for payments scheme activities.
• Provide regular updates to senior management and internal governance committees.
• Identify, escalate, and track remediation of key compliance risks and issues in a timely manner.

5. Collaboration & Partnership

• Work cross-functionally with product, operations, engineering, risk, treasury, and global compliance teams.
• Build strong working relationships across the business to support effective and pragmatic compliance outcomes.
• Support new initiatives and product changes by assessing card and SEPA compliance impacts and providing guidance.

Ideally you will have:

• Experience in card issuing, card acquiring, and/or payments scheme governance, including card networks and/or SEPA schemes.
• Familiarity with SEPA payment schemes, such as SCT, SCT Instant, SDD Core, and Verification of Payee, or equivalent account-to-account payment frameworks.
• Prior involvement in second-line compliance oversight, risk management, or control assurance within a regulated payments or financial services environment.
• Strong analytical, communication, and stakeholder management skills, with the ability to provide effective review, challenge, and influence.
• Ability to work effectively in a complex, global, and cross-functional organization.
• Familiarity with EU regulatory frameworks applicable to payment services, such as PSD2/PSD3 and related regulatory guidance.

Subsidiary:

PayPal

Travel Percent:

0

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.