Senior Campaign Manager - Seller CRM
At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About the role:
We are in search of a Seller CRM Campaign Manager to manage the flawless execution of seller specific campaigns across multiple channels. This person will infuse marketing principles to drive great customer outcomes, work cross-functionally to launch and track campaigns, and identify continuous areas of improvement for customer experience, business results, and operational finesse.
Responsibilities:
Execute comprehensive marketing campaigns: Implement marketing campaigns that align with company goals and objectives, ensuring timely delivery and high-quality execution.
Collaborate with cross-functional teams: Work closely with various teams to ensure campaign tactics, messaging, and creative assets prioritize the customer experience and are delivered on schedule.
Communicate campaign progress: Regularly update key partners on campaign progress, performance, and results, providing clear and actionable insights.
Oversee creative process and final approver on creative and content while consulting with Team Lead.
Drive continuous improvement: Proactively seek ways to optimize campaign processes and improve the overall efficiency of marketing efforts.
Contribute to the CRM programs strategy development working in collaboration with insights, BUs, squads and wider CRM team.
Apply AI-assisted automation to reduce manual tasks and leverage generative AI for content creation
Requirements:
A bachelor's degree or equivalent experience in marketing, advertising, business or a related field
4+ years as a campaign manager, marketing manager or a similar role.
Shown success in a fast-paced, matrixed work environment, as well as the ability to thrive in a dynamic, constantly evolving, and highly competitive industry
Proven experience in campaign management and marketing with a track record of successfully executing marketing campaigns.
Customer-centric and driven approach, managing performance against established KPIs while ensuring great customer experiences and high quality in results
Demonstrated project management experience; strong organizational skills, attention to detail, and ability to plan and prioritize
Ability to establish relationships, collaborate and influence across all levels, functions, geographies - internal and external
Effective communication skills in large & small settings, and comfortable working with Excel and Google Docs (primarily Slides and Sheets) and marketing tools. Experience using monday.com project management tools a plus
The base pay range for this position is expected in the range below:
C$85,600 - C$114,300Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including RRSP eligibility, various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
This job posting relates to an existing vacancy within eBay.
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility.
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