Customer Solutions Engineer, gTech Ads LCS (Mandarin, English)

gTech’s Professional Services team takes a creative, collaborative, and customer-centric approach to provide foundational services and forward-looking business solutions to top advertiser and publisher customers. Through technical implementation, optimization, and key solutions, gTech Professional Services helps customers attain their business goals while building long-term capabilities.

Responsibilities

• Work with clients to understand their objectives and challenges, identify technical gaps, and surface opportunities for solution reuse or innovations.
  
• Design and implement solutions that meet client needs and are compliant with data and legal policies.
  
• Understand the nuances of clients within the industry and develop subject matter expertise in trending spaces.
  

Minimum qualifications:

• Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
  
• Experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
  
• Experience coding with one or more programming languages (e.g., Java, C/C++, Python).
  
• Experience troubleshooting technical issues for internal or external partners, or customers.
• Ability to communicate in Mandarin and English fluently to support client relationship management in this region.

Preferred qualifications:

• Master’s degree in Engineering, Computer Science, Business, or a related field.
  
• Experience working with database technologies (e.g., SQL, NoSQL).
  
• Experience with cloud technologies such as architecting, developing, or maintaining cloud solutions in virtualized environments or cloud data engineering.
  
• Experience working with systems (e.g., Linux, Unix, Windows).
  
• Experience in an investigative role such as business intelligence, data analytics, or statistics.
• Excellent written and verbal communication skills.